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IN CASE OF DIFFICULTY
New Call Light Stays On
Make sure you have reviewed all calls.
New Call Light Does Not Go On
•Make sure you have installed four AA batteries.
•Replace old batteries with four new ones.
Screen is Blank
•The screen is blank until you receive a call.
•Make sure all line cords are correctly connected.
•Make sure you have installed four charged AA batteries.
•You must subscribe to service from your local phone service provider to see call information on the screen (see “About Caller Identification” in BEFORE YOU BEGIN).
Screen Displays Extension Used, and None Are
Check all line cord connections.
No Caller ID Information While on a Call
•Make sure your service provides Caller ID information while you are on a call. This is sometimes known as “Caller ID on Call Waiting,” or “Type II Caller ID.”
•Make sure you have the Call Waiting feature on this phone set to ON (see “Display Screen Options” in FEATURE SETTINGS).
•The phone cannot display the information if another phone on the same line is in use. Make sure all extensions are on hook.
•Make sure you have installed four charged AA batteries (see INSTALLATION).
•Replace old batteries with four new ones.
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