INSTALLATION

Standard

AC Outlet

Power

Cord

Display

Dimmer

Switch

Strain-relief groove (under set)

Modular

Wall Jack

Coiled

Handset

Cord

Line

Cord

Before installing, check with your service provider to ensure that you have subscribed to Caller ID with Call Waiting (combined service), and voice mail service (if you intend to use the visual message waiting feature in this phone).

1• When you install a 9V alkaline battery (purchased separately), this unit will retain information stored in memory in the event of a power failure.

•You’ll need a Phillips head screwdriver to open the battery compartment.

•Remove the sticker from the display screen.

2Set the dial mode.

If you have touch tone service, set the switch on the handset to TT. If you have dial pulse (rotary) service, set the switch to DP. Even if you have dial pulse service, you can still use telephone services requiring tone signals. See “Temporary Tone Dialing” in the TELEPHONE OPERATION section of this manual.

3Connect the telephone line cord.

Plug one end of the telephone line cord into the jack labeled TEL LINE on the back of the telephone. Plug the other end of the line cord into a modular telephone wall jack. Make sure the plugs snap firmly into place.

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AT&T 360 user manual Installation, Set the dial mode, Connect the telephone line cord
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360 specifications

AT&T 360 is a comprehensive solution designed to enhance customer engagement, streamline operations, and provide a unified view of customer interactions. Intended primarily for businesses seeking to improve their customer relationship management, AT&T 360 leverages cutting-edge technologies to deliver a seamless experience.

One of the standout features of AT&T 360 is its ability to aggregate data from various customer touchpoints. This centralization of information empowers businesses to understand their customers' journeys better and identify areas for improvement. By integrating data from social media, email, web interactions, and phone calls, AT&T 360 provides a holistic view of customer behaviors and preferences.

Another significant characteristic of AT&T 360 is its advanced analytics capabilities. The platform uses machine learning algorithms to analyze customer data, providing insights that can drive personalized marketing strategies and customer service enhancements. Businesses can segment their customers based on behavior, allowing for targeted communication that increases engagement and retention.

AT&T 360 also emphasizes collaboration and communication within organizations. The platform's integrated tools facilitate team communication, enabling immediate access to shared information and insights. This ensures that employees can respond to customer inquiries promptly and make informed decisions that benefit the customer experience.

Security is a major consideration in the design of AT&T 360. With data privacy concerns at an all-time high, the platform incorporates robust security protocols to safeguard customer information. This focus on protection builds trust with clients and adheres to industry regulations.

Another key feature is the mobility aspect of AT&T 360. With an intuitive mobile interface, employees can access important customer data and communication tools from anywhere, ensuring that they can provide support and answers promptly, regardless of their location. This flexibility is crucial in today’s fast-paced business environment.

In summary, AT&T 360 represents a powerful tool for businesses looking to enhance their customer relations through data-driven insights, advanced analytics, and real-time collaboration. Its robust features, security measures, and mobile accessibility make it an ideal solution for organizations aiming to stay competitive and customer-centric in a rapidly changing market.
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