CALLER ID OPERATION

About Caller Identification

This telephone is designed to store and display information about incoming calls. It must be used with Caller Identification service provided by your local telephone company; there is a fee for this service, and it may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller Identification service, and if both telephone companies use compatible equipment.

When you use this phone with Caller ID service, you can see who’s calling before you answer the phone. The phone keeps a record of the names and numbers of the last 70 calls, whether you answer the call

or not. Each call is numbered in the call history, with newer calls having higher numbers.

NOTE: Caller ID features will not operate without AC power.

Call Waiting

Caller ID with Call Waiting allows you to see who’s calling even while you’re on another call. This feature requires Caller ID with Visual Call Waiting, a combined service available through your local telephone company. If you are already subscribing to Caller ID and Call Waiting as separate services, you need to request a subscription to Caller ID with Visual Call Waiting as a single, combined service. If you choose not to use the Call Waiting feature, this unit will also work with regular Caller ID service. Such services are not available in all areas. If you wish to answer a Call Waiting call, press and release F. To return to the original call, press and release Fagain.

Reviewing Call History

The screen displays call information for about 30 seconds after it is received.

1Press Cto enter the call history.

2Press +or -to review call history.

3The screen displays END OF LIST at the end or beginning of the call history to indicate you have reviewed all calls.

Removing a Call from Call History

Press and release rto remove displayed information from the call history. The screen displays CALL REMOVE?. Press ragain. The screen displays the next call in call history. To exit, press C or wait a few seconds for the screen to return to standby.

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AT&T 360 user manual About Caller Identification, Reviewing Call History, Removing a Call from Call History
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360 specifications

AT&T 360 is a comprehensive solution designed to enhance customer engagement, streamline operations, and provide a unified view of customer interactions. Intended primarily for businesses seeking to improve their customer relationship management, AT&T 360 leverages cutting-edge technologies to deliver a seamless experience.

One of the standout features of AT&T 360 is its ability to aggregate data from various customer touchpoints. This centralization of information empowers businesses to understand their customers' journeys better and identify areas for improvement. By integrating data from social media, email, web interactions, and phone calls, AT&T 360 provides a holistic view of customer behaviors and preferences.

Another significant characteristic of AT&T 360 is its advanced analytics capabilities. The platform uses machine learning algorithms to analyze customer data, providing insights that can drive personalized marketing strategies and customer service enhancements. Businesses can segment their customers based on behavior, allowing for targeted communication that increases engagement and retention.

AT&T 360 also emphasizes collaboration and communication within organizations. The platform's integrated tools facilitate team communication, enabling immediate access to shared information and insights. This ensures that employees can respond to customer inquiries promptly and make informed decisions that benefit the customer experience.

Security is a major consideration in the design of AT&T 360. With data privacy concerns at an all-time high, the platform incorporates robust security protocols to safeguard customer information. This focus on protection builds trust with clients and adheres to industry regulations.

Another key feature is the mobility aspect of AT&T 360. With an intuitive mobile interface, employees can access important customer data and communication tools from anywhere, ensuring that they can provide support and answers promptly, regardless of their location. This flexibility is crucial in today’s fast-paced business environment.

In summary, AT&T 360 represents a powerful tool for businesses looking to enhance their customer relations through data-driven insights, advanced analytics, and real-time collaboration. Its robust features, security measures, and mobile accessibility make it an ideal solution for organizations aiming to stay competitive and customer-centric in a rapidly changing market.
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