Transferring a call
To transfer a call to someone else in your system, you must first place it on hold by touching the HOLD button. Then, call the person you’re transfer- ring the call to by touching an INTERCOM button and dialing that person’s intercom code number. When you hear the beep, announce the call and hang up.
At this point, the green light next to the line with the call you’re transferring should be flashing rapidly. When the other person picks up the call, the light should stop flashing and be a steady green, indicating that the line is in use again. If the light continues to flash rapidly, it means that the other person was not able to pick up the call. You may pick it up again yourself now by touching the line button next to the rapidly flashing green light.
Recall
On most telephone company lines, you can disconnect a call without hanging up. Simply touch the RECALL button. This will return you to dial tone on the line you’re on, whether it’s an outside line or an intercom line, enabling you to make a second call immediately.
If you’re on a PBX or Centrex system, or have other special services, RECALL serves to “flash” the system (corresponding to a switchhook flash on an ordinary telephone).
Test switch
This switch lets you know if the lights and ringing of your MERLIN phone are working correctly. Push the switch away from you to the T (Test) position. Observe the lights and ringing. Return the switch to the center position.
Volume control
Use this control to adjust the volume of the ringer and the speaker simultaneously.
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