Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866)288-4268.

No dial tone

• Make sure all plugs are connected

 

properly. Inspect the line cord connections

 

at the modular jack and at the telephone.

 

Also inspect the telephone handset cord

 

connections at both ends.

 

• Unplug the telephone and connect it to

 

another modular jack. If it still does not

 

work, and other telephones in your home

 

are working, the problem is with this

 

telephone.

 

 

The telephone

• Make sure the RINGER switch is not set

does not ring

to OFF.

 

• If there are several other telephones

 

connected on the same line, try

 

disconnecting some of them. Having too

 

many telephones connected can also

 

create problems such as low ringer volume

 

or impaired sound quality during calls.

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AT&T 929 user manual Troubleshooting, No dial tone, Telephone, Does not ring