AT&T AT3101 user manual Test a working phone at the phone jack. If

Appendix

Troubleshooting

	•	Test a working phone at the phone jack. If
		another phone has the same problem, the
		problem is the phone jack. Contact your local
		telephone company (charges may apply).
	•	Other electronic products can cause
		interference with your cordless phone. Try
		installing your phone as far away as possible
		from electronic devices like television sets,
		VCRs, or other cordless telephones.
	•	Re-install the battery, and place cordless
		handset in the telephone base. Wait for
		the cordless handset to re-establish its
		connection with the telephone base. Allow
		up to one minute for this to take place.
	•	Your line cord might be malfunctioning. Try
		installing a new line cord.
My calls fade	•	Other electronic products can cause
out or cut in		interference with your cordless phone. Try
and out while		installing your phone as far away from the
I’m using		following electronic devices as possible:
my cordless		television sets, VCRs, or other cordless
handset		telephones.
	•	Do not install this phone near a microwave
		oven or on the same electrical outlet. You
		may experience decreased performance
		while the microwave oven is operating.
	•	If your phone is plugged in with a modem or
		surge protector, plug the phone (or modem/
		surge protector) into a different location. If
		this solves the problem, re-locate your phone
		or modem farther apart from one another, or
		use a different surge protector.

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