Appendix

Troubleshooting

Common cure for electronic equipment.

If the phone does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):

Disconnect the power to the base.

Disconnect the cordless handset battery, and spare battery, if applicable.

Wait a few minutes.

Connect power to the base.

Re-install the battery pack, and place the cordless handset into the base.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

Incomplete messages.

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

If the system’s memory becomes full during a message, the sys- tem stops recording and disconnects the call.

If the caller's voice is very soft, the system may stop recording and disconnects the call.

Difficulty hear- • Press VOLUME ^to increase speaker volume. ing messages.

System does not answer after correct number of rings.

Make sure that the answering system is on (see page 31).

If toll saver is activated, the number of rings changes to two when you have new messages waiting (see page 35).

In some cases, the system may be affected by the ringing sys- tem used by the local telephone company.

If the memory is full or the system is off, the system will answer after 10 rings.

CL flashes

• You need to reset the answering system clock (see page 32).

in message

 

window.

 

51

Page 55
Image 55
AT&T E5938B, E5939B user manual CL flashes