Appendix

Troubleshooting

System does not respond to remote commands.

Make sure to enter your remote access code correctly (see page 39).

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

There may be noise or interference on the phone line you are using. Press dial pad keys firmly.

System does

Make sure answering system is on (see page 31).

not record

Make sure announcement only is off.

message.

 

 

Announcement message is not clear.

When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.

Make sure there is no background noise (TV, music, etc.) while you are recording.

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AT&T E5939B, E5938B user manual System does