Appendix
Troubleshooting
•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem,
•Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.
•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply.)
The charge light is off.
•Clean the cordless handset and base charging contacts each month using a pencil eraser or cloth.
•Make sure the power and line cords are plugged in correctly and securely.
•Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.
•Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
My Caller ID isn’t working.
•Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.
•Your caller must be calling from an area that supports caller ID.
•Both you and your caller’s telephone companies must use caller ID compatible equipment.
System does not receive CID or System does not display CID during Call Waiting.
•Make sure you subscribe to Caller ID with Call Waiting features ser- vices provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.
Common cure for electronic equipment.
If the unit does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):
•Disconnect the power to the base.
•Disconnect the cordless handset battery, and spare battery, if appli- cable.
•Wait a few minutes.
•Connect power to the base.
•
•Wait for the cordless handset to
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