About the Displayed System Log
Error indications relating to SMTP
Category | Content | Description |
POP3 server error | Authentication error | Entered user name or password may be incorrect. Check if |
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| the mail settings are configured correctly. |
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| Failed to find POP3 server | • The IP address of the server may be incorrect. Check if |
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| the IP address of the server is configured correctly. |
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| • The POP3 server may be down. Ask the network admin- |
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| istrator. |
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SMTP server error | SMTP authentication error | Entered user name or password may be incorrect. Check if |
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| the mail settings are configured correctly. |
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| Failed to resolve mail server | • The designated IP address of the DNS server may be |
| address from DNS | incorrect. Check if the DNS settings are configured cor- |
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| rectly. |
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| • The DNS server may be down. Ask the network admin- |
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| istrator. |
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| Failed to find SMTP server. | • The IP address of the server may be incorrect. Check if |
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| the IP address of the server is configured correctly. |
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| • The SMTP server may be down. Ask the network admin- |
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| istrator. |
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Connection error | MAIL FROM command error | • Sender mail address may be incorrect. Check if the mail |
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| settings are configured correctly. |
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| RECP TO command error | • Sender mail address may be incorrect. Check if the mail |
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| settings are configured correctly. |
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Internal error | Other error | An error occurred in the mail function. Check if the mail set- |
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| tings are configured correctly. |
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Error indications relating to FTP
Category | Content | Description |
FTP server error | Failed to resolve FTP server address from | • The designated IP address of the DNS |
| DNS | server may be incorrect. Check if the |
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| DNS settings are configured correctly. |
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| • The DNS server may be down. Ask the |
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| network administrator. |
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| Failed to find FTP server. | • The FTP server or DNS server may be |
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| down. Ask the network administrator. |
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| • The IP address of the server may be |
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| incorrect. Check if the IP address of the |
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| server is configured correctly. |
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Connection error | File transfer error | • The FTP server settings may be incor- |
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| rect. Check if the FTP settings are config- |
| Passive mode error | |
| ured correctly. | |
| Log out failed | |
| • The settings relating to the indicated item | |
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| Directory change failed | may be incorrect. Check if the FTP set- |
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| tings are configured correctly. |
| User name and password isn't correct. | |
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