Getting Started Guide
Page
 Contents
 Sync Your Phone With Your Computer
Tips & Tricks Troubleshooting
Photos & Videos
Music
 1200 PM
What’s in the Box?
 Insert the SIM Card & Battery
 Steps? Takes? Minute to start Full charge time varies
Charge the Battery
 Insert a Memory Card
 Turn On Your Phone
Get to Know Your Moto Q 9h
E keys for 5 seconds while turning the phone on
 Meet Your Icons
Shows C for a new message, or E when Bluetooth power is
 To change the other caller’s voice volume
Change Your Ringer and Earpiece Volume
Press volume up/down during a phone call
Volume Up Side Select Volume Down Back Key
 From the home screen, press and hold X to
To change your ringer and sound profile
 Tip If you need
Learn to Navigate & Type
 Tip For
To enter text such as in a new text message
 Connect to AT&T
Wireless Manager All
Hold X until the Quick List appears Then select
 Make Phone Calls
 Check Voicemail
Set Up Voicemail
 Tip All
Browse the Web
Menu Exit to
 Set Up Xpress Mail
Set Up Personal Email
 Press Next
Right Soft Key For personal email, select Portal or ISP
Press Register the Right Soft Key
 Press R New E-Mail Account
Set Up Personal Email with Microsoft Outlook Mobile
 Set Up Self-Service Corporate Email with Xpress Mail
Set Up Corporate Email
An Internet connection
 Good Mobile Messaging
Set Up IT-Managed Corporate Email
 Steps? Takes? Minutes
Press Start ActiveSync, then press Menu Add Server Source
 Name or Xpress Mail
Send and Receive Email
 Send Text and Multimedia Messages
Text & MMS Messages
Press R Text Messages or MMS
Takes? Minutes
 If you do not see your messages, press Menu Folders Inbox
Read Text and MMS Messages
 Instant Messaging
Sure to sign off IM when not in use
Sign
Add a Contact
 Sync Contacts, Calendar, Email, Music, & More
Installing and Setting Up ActiveSync
 Sync Music and Other Files With Your Computer
 Sync Your Phone With Your Computer
 Press e to open the camera viewfinder
Take a Photo & Send It
To edit the picture, press Menu Edit
 Record a Video Clip
View Your Pictures
Press e Thumbnails Scroll to the picture and press View
Recording. To continue a paused recording, press Resume
 Play a Video Clip
Picture and Video Options
Windows Media Player
Location for the folder
 Photos & Videos
 For the appropriate unlimited data package
AT&T Music
 Music Player
Music Player Menu Update Library Done
To play music, press Music Player
My Music All Music, then press
 Lock keypad
Commands
Open your
Messages,
 Use
Speakerphone Extend battery
To extend email send/receive intervals, press R, select an
Can change the Automatic Send/Receive interval. If you have
 AT&T Support Microsoft Windows Mobile and ActiveSync Support
If you have questions or need assistance, were here to help
 Moto Q 9h
 1200 PM
 MicroSD memory card slot