Appendix G
Troubleshooting
•
If you subscribe to high-speed Internet
service (Digital Subscriber Line - DSL) through
your telephone lines, you must have a DSL
filter between the telephone base and the
telephone wall jack (see the following page).
The filter will prevent noise and caller ID
problems caused by DSL interference. Please
contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the
performance of your cordless phone by
installing your new telephone base as far
as possible from any other existing cordless
telephone system that may already be
installed.
• Other electronic products can cause
interference to your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave
oven or on the same electrical outlet. You
may experience decreased performance
while the microwave oven is operating.
• If your phone is plugged in with a modem
or a surge protector, plug the phone (or
modem/surge protector) into a different
location. If this solves the problem,
re-locate your phone or modem farther
apart from one another, or use a different
surge protector.
I get noise,
static, or weak
signal even
when I’m near
the telephone
base
31