Appendix G
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800)
My phone | • | Make sure the power cord is securely |
doesn’t work |
| plugged in. |
at all | • | Make sure that the battery connector is |
| ||
|
| securely plugged into the cordless handset. |
| • | Make sure the telephone line cord is |
|
| securely and firmly plugged into the |
|
| telephone base and the telephone wall jack. |
| • | Charge the battery in the cordless handset |
|
| for at least 16 hours. For optimum daily |
|
| performance, return the cordless handset to |
|
| its base when not in use. |
| • | Reset the telephone base. Unplug the unit’s |
|
| electrical power. Wait for approximately 15 |
|
| seconds, then plug it back in. Allow up to |
|
| one minute for the cordless handset and |
|
| telephone base to reset. |
| • | You may need to purchase a new battery, |
|
| please refer to Battery installation and |
|
| charging, pages |
|
|
|
I cannot get a | • | First try all the suggestions above. |
dial tone | • | Move the cordless handset closer to the |
| ||
|
| telephone base. You might have moved out |
|
| of range. |
27
