ACS1208 / ACS1216 User Manual
Technical Support
International
Technical Phone Support | 1. | Contact your local dealer. | |
| 2. | Call the ATEN Technical Support Center: | |
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Email Support | Email your questions and concerns to: | ||
| support@aten.com | ||
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Online Support | 1. | Online technical support is available to ATEN | |
Technical Support |
| customers through our | |
| http://support.aten.com | ||
Troubleshooting |
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2. | Online troubleshooting that describes the most | ||
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Documentation |
| commonly encountered problems and offers possible | |
Software Updates |
| solutions to them; online documentation (including | |
| electronically available manuals); and the latest drivers | ||
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| and firmware for your product are available at our | |
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| website: http://www.aten.com | |
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North America
Technical Phone Support | Registered ATEN product owners are entitled to | |
| telephone technical support. Call the ATEN Technical | |
| Support Center: | |
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| |
Email Support | Email your questions and concerns to: | |
| ||
|
| |
Online Support | 1. Online technical support is available to ATEN | |
Technical Support | customers through our | |
Troubleshooting | ||
2. Online troubleshooting that describes the most | ||
| ||
Documentation | commonly encountered problems and offers possible | |
Software Updates | solutions to them; online documentation (including | |
electronically available manuals); and the latest drivers | ||
| ||
| and firmware for your product are available at our | |
| website: | |
|
|
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help
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