KH0116 User Manual

ALTUSEN Information

Technical Support

North America Technical

Registered ALTUSEN product owners are entitled to

Phone Support

telephone technical support. Call the ALTUSEN

 

Technical Support Center: 949-453-8885.

International Technical

1. Contact your local dealer.

Phone Support

2. Call the ALTUSEN Technical Support Cen-

 

ter:(886-2) 8692-6959.

 

 

Email Support

Email your questions and concerns to:

 

support@altusen.com

 

 

Online Support

Online troubleshooting that describes the most com-

Š Troubleshooting

monly encountered problems and offers possible

solutions to them; online documentation (including

Š Documentation

electronically available manuals); and the latest driv-

Š Software Updates

ers and firmware for your product are available at the

ALTUSEN website: http://www.altusen.com

 

Getting Help

For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a problem, please have the following information ready beforehand:

ŠProduct model number, serial number, and date of purchase.

ŠYour computer configuration, including operating system, revision level, expansion cards, and software.

ŠAny error messages displayed at the time the error occurred.

ŠThe sequence of operations that led up to the error.

ŠAny other information you feel may be of help

xiii