TROUBLESHOOTING | SPECIFICATIONS |
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LIMITED TWO YEAR PRODUCT WARRANTY
Problem | Possible Cause | Corrective Action |
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UPS will not switch on. | UPS not connected to AC power source. | Ensure the UPS is securely connected to an AC outlet. |
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| UPS circuit breaker “tripped”. | Disconnect |
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| the rear panel circuit breaker. Switch on the UPS and plug in devices |
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| one at a time. If the circuit breaker trips again, disconnect the device |
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| that caused the breaker to trip. |
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| Internal battery is not connected. | Connect battery cartridge (see Connect Battery Cartridge). |
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| Utility input voltage quality is out of range. | Consider adjusting the transfer voltage and sensitivity. See Transfer |
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| Voltage and Sensitivity Adjustment. |
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UPS does not power essential | Equipment was plugged into a Surge Only outlet. | Unplug device from 'Surge Only' outlet and move to a 'Battery |
equipment during an outage. |
| Backup' outlet. |
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UPS operates on battery although | The UPS's plug has partially pulled out of the wall | Verify the UPS's plug is fully inserted into the wall, and that power |
utility power exists. | outlet, wall outlet has been turned off, or its circuit | is present at the wall outlet. |
| breaker has tripped. |
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| Unit is in the midst of performing an automatic self | No action is necessary. |
| test. |
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| Utility input voltage is out of range, frequency is out | Consider adjusting the transfer voltage and sensitivity. See Transfer |
| of range or the wave form is distorted. | Voltage and Sensitivity Adjustment. |
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UPS does not provide expected | UPS is heavily loaded. | Unplug |
backup time. |
| Battery Backup outlets and plug into 'Surge Only' outlets. |
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| UPS battery cartridge is discharged due to recent | Charge the battery cartridge for 24 hours. UPS runtime is reduced |
| power outage and has not had time to recharge. | until the battery cartridge is fully charged. |
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| Battery has reached the end of its life. | Replace battery cartridge (see Order Replacement Battery |
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| Cartridge). |
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Red Replace Battery indicator is on. | Battery has reached the end of its life. | Refer to Replace Battery Cartridge, and replace the battery cartridge. |
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Red Overload indicator is on or | Connected equipment is drawing more power than | Move one or more equipment power plugs from Battery Backup |
flashing. | the UPS can provide. | outlets to Surge Only outlets. |
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Blue On Line indicator is on and all | Internal UPS fault. | Contact Ativa Technical Support (see Ativa Contact Information). |
other front panel indicators are |
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flashing. |
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REPLACE BATTERY CARTRIDGE
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Item | 1200 VA |
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88 - 139 VAC | |
(default settings) |
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Automatic Voltage Regulation (AVR) | +12% (Boost Only) |
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57 - 63 Hz (Autosensing) | |
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Stepped Sine Wave | |
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Maximum Load | 720 W |
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Typical Recharge Time | 24 Hours |
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Operating Temperature | 32o to 104oF |
| 0o to 40oC |
Storage Temperature | 23o to 113oF |
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Operating / Storage Relative Humidity | 0 to 95% |
Size (H x W x D) | 8.7 inch X 5.1 inch X 13.8 inch |
| 220 mm X 130 mm X 350 mm |
Weight | 29.7 lbs (13.5 kg) |
Shipping Weight | 33.2 lbs (15.1 kg) |
EMI Classification | FCC / DOC Class B Certified |
Approvals | TUV |
| No. 107.1, and |
Notice: This device complies with part 68 and part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
The limited warranty covers the original purchase of a new product used for normal commercial, personal or household use. Office Depot, Inc. (ODP) warrants its products will be free from defects in materials and workmanship (normal wear and tear excepted) for two
(2)years from the date of purchase, except as provided below. ODP, at its option, will replace with a comparable product, free of charge, any product which fails under normal use as a result of such defect. This warranty does not apply to damage caused by fire, accident, negligence, misuse, improper cleaning or other circumstances not directly attributable to manufacturing defects.
ODP PROVIDES THIS LIMITED WARRANTY IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED. EXPRESSLY EXCLUDED ARE ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. ODP’S SOLE OBLIGATION AND THE USER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT AT ODP’S SOLE DESCRETION AND COST, OF PRODUCT OR COMPONENTS.
IN NO EVENT SHALL ODP, ITS AFFILIATES, SUBSIDIARIES, SUPPLIERS OR PARENT COMPANIES BE RESPONSIBLE FOR CONSEQUENTIAL, SPECIAL, OR INCIDENTIAL DAMAGES ARISING OUT OF A CLAIM OF DEFECTIVE PRODUCT EVEN IF ODP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY STATE OR PROVINCE.
THIS WARRANTY APPLIES ONLY TO THE U.S. AND CANADA.
