WebShare 141W

APPENDIX A: Troubleshooting

This chapter covers potential problems and the corresponding remedies.

A.1 Using LEDs to Diagnose Problems

The LEDs are useful aides for finding possible problem causes.

A.1.1 Power LED

The PWR LED on the front panel does not light up.

STEPSCORRECTIVE ACTION

1

Make sure that the ADSL Router’s power adaptor is connected

 

to the ADSL Router and plugged in to an appropriate power

 

source. Use only the supplied power adaptor.

2

Check that the ADSL Router and the power source are both

 

turned on and the ADSL Router is receiving sufficient power.

3

Turn the ADSL Router off and on.

4

If the error persists, you may have a hardware problem. In this

 

case, you should contact your vendor.

A.1.2 LAN LED

The LAN LED on the front panel does not light up.

STEPS

CORRECTIVE ACTION

1

Check the Ethernet cable connections between the ADSL

 

Router and the computer or hub.

2

Check for faulty Ethernet cables.

3

Make sure your computer’s Ethernet card is working properly.

4

If these steps fail to correct the problem, contact your local

 

distributor for assistance.

A.1.3 DSL LED

The DSL LED on the front panel does not light up.

STEPS

CORRECTIVE ACTION

 

 

1

Check the telephone wire and connections between the ADSL

 

 

Router DSL port and the wall jack.

 

 

2

Make sure that the telephone company has checked your phone

 

 

line and set it up for DSL service.

 

 

 

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