Updating and Resetting
Updating firmware
At times there will be new firmware to update, fix, or change functionality of products. Atlona has made this as easy as possible for updating on the job by simply downloading from Atlona.com and uploading the file onto the matrix.
NOTE: Only use a Windows computer to update the matrix. Use of an Apple computer to update will cause the matrix to be unusable until the update is redone with a Windows computer.
Needs:
•Verify the current firmware version
•
•PC (not compatible with MAC)
•OS that supports USB mass storage devices
•USB A to USB B cable (i.e. AT11008)
To view the current firmware use
Preparing the Matrix:
•Unplug the power cable.
•Hold the Cancel button while plugging the power back in.
•Connect the USB B to USB A cable into the Matrix and the Computer.
Updating the Matrix:
The computer should auto detect the connection, if it does not, open the USB device from “my computer”.
•Click open in a new folder. (if auto run detects connection)
•Delete the file in the folder. (there should be only one file, if more delete all files)
•Copy and Paste the new firmware file into the USB folder.
•Unhook the Matrix from the computer.
•Unplug the power cable from the
•Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the
Resetting to factory settings
Atlona understands that settings can be troublesome and at times its just easier to set things back to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If done correctly the matrix will be back to factory settings when it turns on.
home screen
Power LED should turn
Simultaneously
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