ATON DH44 5. Troubleshooting

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DH44 4 Source, 4 Zone Digital Audio Router

5. Troubleshooting

Table 5-1 provides troubleshooting information for the DH44 Digital Audio Router.

Audio

Symptom Possible Cause Solution

No audio present in a

speciﬁ c zone

1. Source not playing Press Play, turn ON, etc.

2. Zone not ON Press “Power” on the

DHTP1 Touch Pad

3. Zone volume turned

all the way down

Increase volume

4. Speakers in room

miswired or defective, or

DHTP1 miswired

a. Test known good

speaker at DHTP1’s

speaker connector

b. Verify connections

No audio from speciﬁ c

source

Digital Output not en-

abled

Check setup menu and

conﬁ rm digital output is

enabled

Multi-channel digital

audio formats (5.1, 7.1

etc.) are not supported

by the DHSIP, DH44, etc.

Change digital Output to

PCM Stereo

No audio present in any

zone

1. See above Perform steps above

2. Digital source is

outputting multi-channel

audio format (5.1, 7.1,

etc.)

Select PCM Stereo out-

put on source compo-

nent. Consult source’s

manual for details.

3. Digital output not

enabled on source

Enable digital output

through source’s menu.

Set to PCM stereo. Con-

sult source’s manual for

details.

Hum or buzz through

system speakers

1. Ground loop Ensure proper ground-

ing using a three prong

grounded AC outlet.

2. Receiver/Ampliﬁ er

level too high

Reduce level

Contents

Main Page Safety Information RISK OF ELECTRIC SHOCK DO NOT OPEN! WARNING WARNING: TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION IMPORTANT SAFETY INFORMATION DH44 4 Source, 4 Zone Digital Audio Router Damage Requiring Service Replacement Parts Safety Check Contents Safety Information 1 . Introduction 2. System Design Ov er view 3. Connections 4. Settings & Operation 1. Introduction Modern Convenience Elegant Control Options Crystal Clear Digital Sound Simple, Logical Installation Features ATON DH44 Accessories De ning Terms Front Panel Indicator/Button Function LED Rear Panel Description Function Page 2. System Design Overview/Applications Planning Figure 2-1 : System Wiring Overview Pre-Construction Retro-Fit Wiring/PostConstruction 12 34 56 78 Shown tab down Figure 2-2 : T-568A Wiring Standard Touch Pads to Speakers Local Sources to Touch Pads Applications Figure 2-3 : Basic System - 4 Sources/4 Zones Basic 4 Zone, 4 Source System Page Page 3. Connections Important Safety Note: Make sure that the DH44 is powered OFF before making any connections. RCA Figure 3-2: Source Input - Digital Coaxial Figure 3-3: Source Input - Digital Optical DH44 DH46X Cat-5 Ethernet Patch Cable IR OUT/ALL IR OUT Figure 3-6: IR Outputs Page/Doorbell Audio and Trigger Input (PG/DB TRIG IN) Figure 3-7: Page/Doorbell Audio and Trigger Connections ZONE OUT Figure 3-9: ZONE OUT Connections 12 34 56 78 Figure 3-8: T-568A Wiring Standard DHTP1 Speaker Connections Figure 3-10: Speaker Connections To Speakers DHTP1 Rear DH44 Figure 3-11: AUX POWER OUT Connections USB Port (USB IN) AC Power Connector System Expansion DHSIP Front Audio Source Digital Coaxial Output Figure 3-15: DHSIP to DHTP1 Connections Figure 3-14: Local Source to DHSIP Connections - Digital Coaxial DHTP1 Rear DH S IP Side View Cat-5 Page Adding Zones - DH46X Digital Audio Router Figure 3-18: Expanded System Overview Zones x 4 Sources x 4 DH44 Page 4. Settings & Operation DIP Switch Settings Page Operation 5. Troubleshooting Audio Symptom Possible Cause Solution Symptom Possible Cause Solution Appendix A: Specifications Page Limited Warranty P/N 9900927 REV:A Page Page 2008 Todos los derechos reservados 1 Informacin de Seguridad RIESGO DE DESCARGA ELCTRICA NO ABRIR! ADVERTENCIA ADVERTENCIA INFORMACIN DE SEGURIDAD IMPORTANTE 2 2008 Todos los derechos reservados. RIESGO DE DESCARGA ELCTRICA NO ABRIR! ADVERTENCIA Daos que requieren reparaciones Piezas de repuesto Revisin de seguridad T ormentas elctricas ndice 1 . Introduccin 2. Diseo del Sistema Resumen 3. Conexiones 4. Ajustes y Funcionamiento 1. Introduccin Modernidad y Conveniencia Opciones de Control Elegantes Sonido Digital Ntido Instalacin Simple y Lgica Caractersticas Accesorios DH44 ATON DH44 Enrutador Digital de Audio de 4 Fuentes/4 Zonas De nicin de Trminos Indicador/Botn Funcin LED Panel Posterior Descripcin Funcin Page 2008 Todos los derechos reservados 9 2. Diseo de Sistema Resumen/Aplicaciones Preparacin Dibujo 2.1: Resumen de Cableado de Sistema 10 2008 Todos los derechos reservados. Pre-Construccin Pre-Cableado DH44 a Touchpads DHTP1 12 34 56 78 Dibujo 2.2: Estndar de Cableado T-568A Touchpads a Altavoces Fuentes Locales a Touchpads Usos Dibujo 2.3: Sistema Bsico - 4 Fuentes/4 Zonas Sistema Bsico de 4 Fuentes/4 Zonas Page Page 3. Conexiones RCA 2008 Todos los derechos reservados 15 Dibujo 3.2: Salida de Fuente Coaxial Digital DH44 DH46X Cables de red Cat-5 Ethernet 2008 Todos los derechos reservados 17 Dibujo 3.7 Conexiones de Bsqueda/Timbre y Disparador Page 2008 Todos los derechos reservados 19 Salida de Zona ZONE OUT Figure 3-9: ZONE OUT Connections 12 34 56 78 Dibujo 3.8: Estndar de Cableado T-568A 20 2008 Todos los derechos reservados. Conector de Energa Auxiliar (AUX POWER OUT) DH44 DHTP1 Vista Posterior Dibujo 3.11: Conexiones de AUX POWER OUT Puerto USB (USB IN) + - Expansin del Sistema 2008 Todos los derechos reservados 23 Parte delantera de DHSIP Fuente de Audio Salida Digital Coaxial Dibujo 3.15: Conexiones de DHSIP a DHTP1 Dibujo 3.14: Conexiones de Fuente Local a DHSIP Coaxial Digital DHTP1 Posterior DHSIP Vista Lateral Cat-5 Page 2008 Todos los derechos reservados 25 Para Agregar Zonas - Enrutador Digital de Audio DH46X Dibujo 3.18: Resumen de un Sistema Expandido Zonas x 4 DH44 Page 28 2008 Todos los derechos reservados. 4. Ajustes y Funcionamiento Dibujo 4-1: Interruptores DIP de FUENTE ANLOGA de GANANCIA de ENTRADA Ajustes de Interruptores DIP FUENTE DE GANACIA DE ENTRADA EMPAJEAR LOS TECLADOS FUENTE ANLOGA de GANANCIA de ENTRADA Page Funcionamiento 5. Problemas y Soluciones Audio Sntoma Causa Posible Solucin Sntoma Causa Posible Solucin Page www.atonhome.com or service@atonhome.com Garanta limitada P/N 9900927 REV:A