ATON DH44 manual Troubleshooting, Audio Symptom Possible Cause Solution

DH44 4 Source, 4 Zone Digital Audio Router

5. Troubleshooting

Table 5-1provides troubleshooting information for the DH44 Digital Audio Router.

Audio

Symptom	Possible Cause	Solution
No audio present in a	1. Source not playing	Press Play, turn ON, etc.
specific zone
	2. Zone not ON	Press “Power” on the
		DHTP1 Touch Pad
	3. Zone volume turned	Increase volume
	all the way down
	4. Speakers in room	a. Test known good
	miswired or defective, or	speaker at DHTP1’s
	DHTP1 miswired	speaker connector
		b. Verify connections
No audio from specific	Digital Output not en-	Check setup menu and
source	abled	confirm digital output is
		enabled
	Multi-channel digital	Change digital Output to
	audio formats (5.1, 7.1	PCM Stereo
	etc.) are not supported
	by the DHSIP, DH44, etc.
No audio present in any	1. See above	Perform steps above
zone
	2. Digital source is	Select PCM Stereo out-
	outputting multi-channel	put on source compo-
	audio format (5.1, 7.1,	nent. Consult source’s
	etc.)	manual for details.
	3. Digital output not	Enable digital output
	enabled on source	through source’s menu.
		Set to PCM stereo. Con-
		sult source’s manual for
		details.
Hum or buzz through	1. Ground loop	Ensure proper ground-
system speakers		ing using a three prong
		grounded AC outlet.
	2. Receiver/Amplifier	Reduce level
	level too high

30 ©2008 • All rights reserved.