troubleshooting
If all or any of the jacks or landing legs fail to operate:
1.Check whether the 12VDC battery is fully charged. You may need to recharge it.
2.Check that the camper jack cords are securely plugged into the exterior sockets. You may need to pull a plug out and replug it.
3.If the motor will not extend/retract the jack and the motor is making a ratcheting sound (clutch slipping), do not use the manual override. Immediately contact an Atwood Service Center and have jack replaced. Do not use the jack until replaced.
4.Assure the activation switch is turned on. The LED on the switch pad should be lit.
5.Check that you are within 20 feet of the camper.
6.Replace the 9V battery or plug the audio cable (R) into the side of the remote
(P) and the opposite end into the front of the activation switch (Q).
7.Check that the battery terminals are clean and have no corrosion.
8.Look to see if other radio frequency devices such as an automobile key fob, cellular phone, TV remote control, are operating within range of your remote. These devices will make the jacks pause. Lift your finger from the button on the remote and
the front of the activation switch.
If the jacks keep running, hold down the
REMOTE ACTIVATION SWITCH
•Red ACTIVE LED
•SOLID - system is active and ready for operation
•OFF - system is in sleep mode
•Fast continuous blinking - system is in LEARN TRANSMITTER mode
•1x blink with pause - low voltage detected - no operation allowed
•2x blink with pause - no transmitter is associated with the base unit (shipment mode). A transmitter must be associated with the base unit before operation is allowed. See installation section.
•Blue RF LED
•SOLID - indicates presence of clean RF signal from associated transmitter
•Blinking - indicates RF interference from another transmitter (more than 1 transmitter is operating nearby)
•OFF - no RF signal detected
MAINTENANCE
1.To clean the remote, wipe with a soft cloth dampened with water. Don’t use cleaners or solvents on the remote, they can harm the body and leak inside, causing permanent damage. Battery contacts may be wiped with a dry,
2.If the remote gets wet, remove batteries immediately. Dry battery compartment with a soft cloth to minimize potential water damage. Leave cover off the battery compartment overnight or until completely dry. Do not use the remote until completely dry.
3.If power relay module gets wet, turn off circuit breaker to the unit. Allow unit to fully dry before attempting to use it.
4.If it is not possible to get jack to operate freely, replace jack.
5.Should problems or questions arise, contact your dealer, the camper manufacturer, or the Atwood Service Department (866)
6.The ball screw jacks and remote controls have a two year warranty as written in this manual. For more warranty information contact Atwood before having any work done.
Atwood Limited Warranty
Atwood Mobile Products warrants to the retail owner and subject to the below mentioned conditions, that this product will be free of defects in material or workmanship for a period of two years from the original date of purchase. Atwood’s liability hereunder is limited to the replacement of the product, repair of the product, or replacement of the product with a reconditioned product at the discretion of the manufacturer. This warranty is void if the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising from defects in material or workmanship. This warranty extends to the original owner of the product only and is subject to the following conditions:
1.For two (2) years commencing with the date of purchase, Atwood will provide the replacement or repair of any Hardware System and Components that are found to be defective by Atwood in material or workmanship.
2.In the event of a warranty claim, the original owner must contact the Atwood Consumer Service Department, 1120 North Main, Elkhart,
IN 46514 USA. Phone:
Department. Warranty replacement hardware systems and components or parts will be furnished freight prepaid labor cost to repair or replace will be limited to the amount of the original purchase price of the systems and components. The replaced warranty products or parts become
the property of Atwood Mobile Products and must be returned to the Atwood Consumer Service Department freight prepaid, unless prior arrangements have been made.
3.This limited warrant is valid only when the product is applied, installed, maintained and operated in accordance with this Atwood Installation Maintenance and Operating Manual. Any deviation from these recommended specifications must be approved in writing by Atwood.
4.Any implied warranties arising by way of State Law, including any implied warranty of merchantability and any implied warranty of fitness for a particular purpose are limited in duration to the term of this Limited Warranty. Atwood makes no further warranty of any nature beyond this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty.
5.Any action to enforce this warranty shall not be commenced more than one (1) year after the expiration of this warranty.
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