TROUBLESHOOTING

If your DVD player does not seem to be functioning properly, check the items below before contacting Audiovox Technical Support.

Symptom

Cause(s)

Remedy

 

 

 

No Power

The adapter is not connected to the unit

Connect the adapter to the DC input

 

securely or is not connected to the power

 

jack securely and then plug the

 

 

 

 

adapter into an AC outlet (for AC/DC

 

 

adapter) or the vehicle DC accessory

 

 

socket of a car (for vehicle DC power

 

 

adapter).

 

The unit is turned off.

●Make sure that the unit is turned on.

 

 

 

Picture

●The TV is not connected to this unit

●Connect the AV OUT jack of this

There is no

securely with the AV cable.

unit and the AV IN jack of a TV

picture

 

securely with an AV cable.

displayed on the

 

 

connected TV.

 

 

 

 

 

Sound

The volume is set to the lowest level.

Turn up the volume.

There is no

●The sound is switched off.

●Press MUTE to switch on the

sound.

●The disc is in fast forward/reverse

sound.

 

playback.

●Press PLAY to resume the normal

 

 

playback.

 

●The sound is output through the

●Pull out the earphone and the

 

connected earphone.

sound will output through the built-

 

 

in speakers.

 

 

 

Unable to play

This disc is placed in the disc tray in a

●Check that the disc is placed in the

a disc

wrong way.

disc tray with its label side upwards.

 

●The unit isn't compatible with the disc.

●Clean the disc.

 

 

 

The player

●The connected USB drive or the memory

The player cannot play any

breaks

card is probably not a certified one.

uncertified USB drive and memory

down when a

 

card. In case the player breaks down,

USB

 

turn it off, disconnect the power cord

drive or

 

from the AC outlet and unplug the

memory

 

USB drive or/and the memory card

card is

 

from the player. Then, power on the

inserted

 

player again. The player will resume

into the player.

 

the normal status.

 

 

 

The remote

●There is no battery in the remote

●Install a CR2025 lithium battery in it.

control does

control.

 

not

●The battery is out of charge.

●Replace the battery with a new one.

function.

●The remote control isn't pointed to the

●Make sure that the remote control is

 

remote sensor.

pointed to the remote control sensor.

 

●The remote control is out of its

●Make sure the remote control is

 

operating area.

within the operating area.

 

●The unit is shut down.

●Switch off the unit and disconnect it

 

 

from the AC outlet. Then power on

 

 

the unit again.

 

 

 

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Audiovox DS9343TPK owner manual Troubleshooting, Symptom Causes Remedy No Power