TROUBLESHOOTING
If your DVD player does not seem to be functioning properly, check the items below before contacting Audiovox Technical Support.
Symptom | Cause(s) | Remedy |
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No Power | ●The adapter is not connected to the unit | ●Connect the adapter to the DC input |
| securely or is not connected to the power | |
| jack securely and then plug the | |
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| |
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| adapter into an AC outlet (for AC/DC |
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| adapter) or the vehicle DC accessory |
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| socket of a car (for vehicle DC power |
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| adapter). |
| ●The unit is turned off. | ●Make sure that the unit is turned on. |
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|
Picture | ●The TV is not connected to this unit | ●Connect the AV OUT jack of this |
There is no | securely with the AV cable. | unit and the AV IN jack of a TV |
picture |
| securely with an AV cable. |
displayed on the |
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|
connected TV. |
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Sound | ●The volume is set to the lowest level. | ●Turn up the volume. |
There is no | ●The sound is switched off. | ●Press MUTE to switch on the |
sound. | ●The disc is in fast forward/reverse | sound. |
| playback. | ●Press PLAY to resume the normal |
|
| playback. |
| ●The sound is output through the | ●Pull out the earphone and the |
| connected earphone. | sound will output through the built- |
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| in speakers. |
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Unable to play | ●This disc is placed in the disc tray in a | ●Check that the disc is placed in the |
a disc | wrong way. | disc tray with its label side upwards. |
| ●The unit isn't compatible with the disc. | ●Clean the disc. |
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The player | ●The connected USB drive or the memory | ●The player cannot play any |
breaks | card is probably not a certified one. | uncertified USB drive and memory |
down when a |
| card. In case the player breaks down, |
USB |
| turn it off, disconnect the power cord |
drive or |
| from the AC outlet and unplug the |
memory |
| USB drive or/and the memory card |
card is |
| from the player. Then, power on the |
inserted |
| player again. The player will resume |
into the player. |
| the normal status. |
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|
|
The remote | ●There is no battery in the remote | ●Install a CR2025 lithium battery in it. |
control does | control. |
|
not | ●The battery is out of charge. | ●Replace the battery with a new one. |
function. | ●The remote control isn't pointed to the | ●Make sure that the remote control is |
| remote sensor. | pointed to the remote control sensor. |
| ●The remote control is out of its | ●Make sure the remote control is |
| operating area. | within the operating area. |
| ●The unit is shut down. | ●Switch off the unit and disconnect it |
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| from the AC outlet. Then power on |
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| the unit again. |
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