PROBLEMS WITH YOUR FREEZER ?
You can solve many common freezer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM | POSSIBLE CAUSE |
Freezer does not operate. | Not plugged in. |
| The circuit breaker tripped or blown fuse. |
| The freezer temperature control is set at "OFF". |
Compressor turns on and off frequently. | The room temperature is hotter than normal. |
| A large amount of food has been added to the |
| freezer. |
| The door is opened too often. |
| The door is not closed completely. |
| The temperature control is not set correctly. |
| The door gasket does not seal properly. |
| The freezer does not have the correct |
| clearances. |
| The freezer has recently been disconnected for a |
| period of time. Four hours are required for the |
| freezer to cool down completely. |
Temperature inside the freezer is too warm. | Temperature control is set too warm. Turn the |
| control to a cooler setting and allow several hours |
| for the temperature to stabilize. |
| Door is kept open too long or is opened too |
| frequently. Warm air enters the freezer every |
| time the door is opened. Open the door less |
| often. |
| The door is not closed completely. |
| The door gasket does not seal properly. |
| A large amount of warm or hot food might have |
| been stored recently. Wait until the freezer has |
| had a chance to reach its selected temperature. |
| The freezer has recently been disconnected for a |
| period of time. Four hours are required for the |
| freezer to cool down completely. |
Temperature inside the freezer is too cold. | Temperature control is set too cold. Turn the |
| control to a warmer setting and allow several |
| hours for the temperature to stabilize. |
| Switch on the "7", This causes continuous |
| running of the compressor and bypasses the |
| temperature control. |
Temperature of external freezer surface is warm. | The exterior freezer walls can be as much as |
| 30οF warmer than room temperature. This is |
| normal while the compressor works to transfer |
| heat from inside the freezer cabinet. |
Popping or cracking sound when compressor | Metal parts undergo expansion and contraction, |
comes on. | as in hot water pipes. This is normal. Sound will |
| level off or disappear as freezer continues to run. |
Bubbling or gurgling sound, like water boiling. | Refrigerant (used to cool freezer) is circulating |
| throughout the system. This is normal. |
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