Avanti TLW16W, TLW21PS instruction manual Problem Possible Cause, Avanti Products Customer Services

PROBLEMS WITH YOUR PORTABLE WASHER?

You can solve many common portable washer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE
PROBLEM	POSSIBLE CAUSE
Washer does not operate.	Not plugged in.
	The circuit breaker tripped or a blown fuse.
	The lid is not closed.
	Make sure the water source is turned on.
No water or insufficient water supply.	The water source faucet is not turned on.
	The water source hose is frozen.
	The water intake hose is bent.
	The filter on the water intake hose is clogged.
The washing machine does not drain.	The drain hose is squashed or bent.
Washing machine vibrates or is too noisy.	Check to assure that the washer is level.
	The washing machine is touching another object.
	The laundry load is not balanced.
Washing machine does not spin.	The lid is not closed.
	The washer is not on a level surface.
Display shows Error Code “E 1”	No water,
Description: Malfunction in the Water Supply	Water supply valve time-out,
Valve	Water valve is clogged.
Display shows Error Code “E 3”	Unit becomes unbalanced during operation.
Description: Unit is unbalanced.	Stop the unit, shift the load evenly, restart.
Display shows Error Code “E 4”	Water drain pump malfunctioned.
Description: Malfunction of the Water Drain
pump.
Display shows Error Code “E 2”	During operation the top is open.
Description: Top Cover is Open	Close the top.

SERVICE FOR YOUR PORTABLE WASHER

We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti portable washers. With the purchase of your Avanti portable washer, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service Team will be here for you. Just call us toll-free.

	AVANTI PRODUCTS CUSTOMER SERVICES
Product Information		Whatever your questions are about our products,
800-323-5029		help is available.
Part Orders		You may order parts and accessories that will be
800-220-5570		delivered directly to your home by personal
		check, money order, Master Card, or Visa.
In-Home Repair Service		An Avanti Products authorized service center will
800-220-5570		provide expert repair service, scheduled at a time
		that is convenient for you. Our trained servicers
		know your portable washer inside and out.

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