Camera Issues

If you are unable to pan, tilt, or zoom a camera that has these capabilities, ensure the remote control contains three AAA batteries that are in good working condition. Also verify that no objects are obstructing the sensor on the front of the camera and that the LED on front of the camera flashes bright blue when you use the remote control to perform a task.

If no video displays from the camera, ensure the camera is connected to the Avaya system with a camera cable to the appropriate camera input or contact your administrator. Also ensure that the primary input is set to the high definition camera as described in “Changing Video Inputs” on page 30.

Verify that the blue LED on the front of the camera is lit, indicating that power is active, and reboot the system if necessary to verify that the camera turns on. To reboot the system, refer to “Connectivity Issues” on page 46. If a system reboot does not resolve the problem and Avaya Video Camera 200 is connected to the system, you may need to reapply power to Avaya Video Camera 200. Contact your administrator for assistance.

Using Camera Diagnostic Preferences

You can use the camera diagnostic preferences in User Preferences : Diagnostics to adjust camera brightness and white balance and correct for some types of flicker that may appear in the video. On Avaya systems that support Avaya Video Camera 200, you can also adjust or disable auto exposure to control image brightness. Diagnostic camera preferences for auto exposure, camera brightness, and white balance are available only if the selected camera is connected to the codec and Ready appears as the status for the camera on the System Information page.

Adjusting Camera Auto Exposure

Auto exposure refers to how a camera automatically adjusts its aperture and shutter speed to affect video image brightness. If your Avaya system is connected to

Avaya Video Camera 200, you can choose an auto exposure method for the camera using the HD Camera Auto Exposure preference in User Preferences : Diagnostics : High Definition Camera. The default method, Full-frame, adjusts exposure based on the average brightness of a full frame of video. The Center-weightedoption adjusts exposure based on the average brightness of a full frame of video, but assigns a higher weight to the center of the frame. The Spot option adjusts exposure based on the average brightness of a small area in the center of the frame. The Manual option disables auto exposure.

You can also affect auto exposure or adjust exposure manually when auto exposure is disabled by adjusting the HD Camera Brightness preference.

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Avaya Video Communications Systems User Guide

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Avaya 1050, 1030, 1040 manual Camera Issues, Using Camera Diagnostic Preferences, Adjusting Camera Auto Exposure

1030, 1050, 1040 specifications

The Avaya 1040, 1050, and 1030 are part of Avaya’s robust line of desk phones designed for business environments that prioritize communication efficiency, performance, and functionality. Each of these models caters to diverse workplace needs, integrating advanced technologies to enhance user experience and improve productivity.

The Avaya 1040 is a sophisticated IP desk phone that stands out with its user-friendly interface and feature set optimized for everyday use in medium-sized offices or departments. The device supports wideband audio, ensuring clear voice quality during calls, which is essential for effective communication. It offers a crisp color display that makes navigating through contacts and features intuitive. The 1040 supports up to 12 line appearances, allowing users to handle multiple calls seamlessly. Its programmable buttons enable quick access to frequently used functions, while the advanced call management capabilities facilitate efficient handling of calls, including call forwarding and conferencing features.

The Avaya 1050 takes the functionality of the 1040 a step further, providing additional features aimed at executive roles or environments that require enhanced communication options. With its larger screen and more extensive button layout, the 1050 allows for more programmable keys and easier management of complex call scenarios. This model supports secured SIP connections, ensuring that conversations remain confidential and protected against eavesdropping. The 1050 also features integrated Bluetooth capabilities, empowering users to connect wireless headsets seamlessly, which is particularly advantageous for those who prefer hands-free communication.

On the other hand, the Avaya 1030 is designed for general office use, providing essential features while maintaining a focus on simplicity. This model is ideal for staff who require basic communication tools without extensive add-ons. The 1030 includes essential features such as call hold, transfer, and a straightforward interface that makes it easy to use for all employees. It also supports HD voice technology, guaranteeing better sound clarity for all voice communications. Its compact design makes it suitable for desk space efficiency, making it a favored choice for businesses looking for a reliable yet cost-effective solution.

In conclusion, the Avaya 1040, 1050, and 1030 offer a range of options suitable for various business communication needs, each bringing unique features, technologies, and characteristics tailored for different user preferences. With their commitment to quality, Avaya continues to shape efficient workplace communications through these innovative desk phone solutions.