2.4 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

To add another party to a call:

1.Press CONFERENCE. The existing call is put on hold.

2.Dial the number of the person you want to add to the call.

3.Wait for an answer. If the called party does not answer or does not want to join the conference, press DROP. You can return to the held call by pressing the associated call appearance button.

4.To add the person to the call, press CONFERENCE again.

5.Repeat steps 1 through 4 for additional conference connections.

Notes

To remove yourself from the conference, hang up.

The number of parties allowed in a conference is controlled by your phone system.

Two Call Appearance keys are required for the conference feature.

2.5 Transfer

This feature allows you to transfer a call from your phone to another extension or outside number.

1.With a call in progress, press TRANSFER.

2.When you hear dial tone, dial the number to which the call is to be transferred. Then do one of the following:

To transfer the call without announcing it (an unsupervised transfer), press TRANSFER again. The transfer is complete.

To announce the call before transferring it (a supervised transfer), wait for the called party to answer:

If the called party is willing to accept the call, press TRANSFER again to complete the transfer.

If the called party does not wish to accept the call or there is no answer, press DROP. To return to

the held call, press adjacent to it.

2402/5402 Phone

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IP Office

15-601075 Issue 05a (16 July 2009)

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Avaya 15-601075 manual Conference, Transfer, To add another party to a call