3. System Features

As well as your phones specific features that only the system administrator can allocate, you can access a number of system features by dialling short codes.

These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public phone network.

3.1 Call Forwarding

Your calls can be forwarded to another extension or an external number when:

You are away from your desk (on no answer).

Your extension is busy (on all Call Appearance keys).

You are away from the office (e.g. when you are on holiday).

The following options are available for call forwarding:

To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).

To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To switch it off, dial *02.

To switch Forward On Busy On, dial *03. To switch it off, dial *04.

To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional only.

To Cancel All Forwarding, dial *00.

Note

Cancelling all forwarding will also cancel any Follow Me you have set.

2402/5402 Phone

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IP Office

15-601075 Issue 05a (16 July 2009)

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Avaya 15-601075 manual Call Forwarding, Following options are available for call forwarding