Voicemail | Avaya 5410, 2410 instruction

System Features

Voicemail

Note that not all systems support voicemail or have voicemail installed.

•To switch voicemail on dial *18, to switch it off dial *19.

•To retrieve your voicemail, use the code *17.

Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

•To turn Voicemail Ringback on dial *48; to turn it off dial *49.

Dialing a number while listening to your messages invokes further facilities:

Once messages have been delivered, they are held on the system for 24 hours (this is fixed for Voicemail Lite, but can be varied by your System Administrator if your IP Office is equipped with Voicemail Pro).

You can collect your voicemail from another extension by using the PIN your System Administrator has set up for you. You can collect your messages if you are out of the office, by either dialing from a number that has been registered for the purpose or by dialing your extension number and PIN when prompted. If validation is successful, then dial 1 to retrieve your mail.

The System Administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated.

5410/2410 Phone User Guide	Page 31
IP Office	Issue 3f (7th October 2005)

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Avaya 5410, 2410 manual Voicemail

Contents

IP Office Table of Contents Table Of Contents Overview 2410 Telephone Call Handling Buttons Line Appearance System FeatureCall Appearance Keys Bridged Appearance Function Active Incoming CallConnected On Hold Answer a Call Basic Call Handling FeaturesMake a Call Headset Working Clearing a Call Speed Dial SpeakerphoneTo change from the speakerphone to the handset To put an existing call on hold RedialHold To redial previously dialed number To transfer the current call to another extension TransferTo transfer a held call to another extension To add a held call to an active call Press Conference ConferenceMessage To add another party to a call Press Conference Overview of Speed Dials Using Speed DialsDialing a Speed Dial Number Adding a New Speed Dial Editing a Speed Dial Deleting a Speed DialConverting a Call Log Entry to a Speed Dial Overview of the Call Log Using the Call Log Saving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call Log Deleting a Call Log Entry Setting Which Calls are LoggedErasing All Logged Calls To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer sound Call Log Setup Adjusting the Display ContrastUsing Self Test Automatic Gain Control AGC Language Press Erase or Cancel Default Phone/Erase All Settings Changing the labels of the Function Keys Function KeysOverview of the Function Keys Programming Your Own Functions Name Description Toggles Data Function Key ProgrammingName Description Toggles Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Changing Function Key Labels Answering Calls System FeaturesIntroduction Making Calls At another extension Call ForwardingDiverting Calls Do Not Disturb Voicemail Default Feature Codes Button Programmed 26 Index Feature on Button 26 Index 5410/2410 Phone User Guide IP Office Page AL7 1LZ