Avaya 2420 Managing Your Call Appearance/ Feature Button Labels

Managing Your Call Appearance/ Feature Button Labels

Issue 3 November 2004 39

Managing Your Call Appearance/Feature Button Labels

Using the Label Action screen, you can

●customize the labels of the call appearance/feature buttons on the 2420 telephone and the

EU24 Expansion Module (if installed)

●view the labels of the call appearance/feature buttons on the call processing system

●restore the default labels of all the call appearance/feature buttons

You can access this screen by pressing the Label softkey at the Home screen.

Editing Labels

You can change the labels of the call appearance/feature buttons on your telephone and EU24

Expansion Module (if installed). These new labels are stored in your 2420 telephone.

To edit call appearance/feature button labels

1. From the Home screen, press the Label softkey.

The Label Action screen appears.

2. Press the Edit softkey.

The Label Select screen appears.

Note:

Note: You can use and to locate the label you want to edit.

3. Press the feature button on the 2420 telephone or EU24 Expansion Module (if installed) that

corresponds to the label you want to edit.

The Label Edit screen appears. The New Label field displays the current customized label

(if any), and the System Label fields displays the system default label.

If you have not yet changed the system label, an underscore appears next to the New Label

field. If you selected a call appearance, a letter (such as “a”) and a space appear next to the

New Label field. You can delete the letter and space by pressing the Backspace feature

button twice.

If you have already changed the system label, an underscore appears after the last letter of

the information displayed in the New Label field.

Contents

Main Page Page Page Contents Page Overview Support for Call Center Users Support for Optional Devices Safety Information 2420 Telephone Components Page 2420 Telephone User Checklist The Home Screen Navigating in the Home Screen Pages Call Appearance and Call Identification Displays Status Icons Call-Handling Features Answer a call To answer an incoming call Make a call To make a call manually To have the 2420 telephone make a call automatically Speed Dial To use the Speed Dial feature to make a call to a personal directory entry Redial To redial the last number that you dialed Speakerphone To make or answer a call without lifting the handset, or to use the speakerphone with any feature To change from the speakerphone to the handset Transfer To transfer the current call to another extension Conference To add another party to a call To add a held call to an active call To remove the last person added to the conference call Getting Messages Message The Speed Dial Screen Page Working in the Speed Dial Screen Managing Your Speed Dial List Quick Access to Speed Dial Entries Editing Speed Dial Entries Entering Characters Dialing Conventions Adding Speed Dial Entries To add speed dial entries to your personal directory Editing Speed Dial Entries To edit stored speed dial entries Deleting Speed Dial Entries To delete stored speed dial entries The Call Log Screens The Call Log Summary Screen Page Working in the Call Log Summary Screen Call Log Detail Screen Working in the Call Log Detail Screen Using the Call Log Viewing the Call Log To view the list of all calls recorded in the Call Log Making Calls from the Call Log To make a call to an entry in the Call Log Saving a Call Log Entry to Your Speed Dial List To save an entry in the Call Log to your Speed Dial List Deleting a Call Log Entry To delete an entry from the Call Log To delete all entries from the Call Log The Label Action Screen Working in the Label Action Screen Managing Your Call Appearance/ Feature Button Labels Editing Labels To edit call appearance/feature button labels Viewing the System Labels To view the system labels Restoring the System Labels To restore the system labels The Options Screen Working in the Options Screen Selecting Personalized Options Ring Pattern To select a personalized ringing pattern Visual Ring (Flash Message Lamp) To set the Flash Message Lamp option Show Phone Screen To set the Show Phone Screen option Display Contrast To select a contrast level Call Log Setup To specify the call types that you want to appear in the Call Log Display Mode (Call Center Mode) To set the Display Mode option Erase To erase personalized settings Stay in Speed Dial Screen To set the Stay in Speed Dial option Self Test To have the 2420 telephone perform a self test Language To select a screen display language Using Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) To place a call using an Abbreviated Dialing list button or feature access code To program a number on an Abbreviated Dialing button To call a number using an Abbreviated Dialing button Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Call Park Call Pickup and Directed Call Pickup Leave Word Calling To leave a message without ringing an extension To cancel a Leave Word Calling message Send All Calls To send all calls except priority calls and automatic callbacks immediately to coverage To cancel Send All Calls Whisper Page To respond to a Whisper Page Using Display Features Call Timer and Timer To use the Call Timer feature to measure elapsed time on telephone calls To use the Timer feature to measure elapsed time on an individual telephone call Directory Inspect To use the Inspect feature Tones and Their Meaning Page Page Index Numerical A B C F G H I L T U V W