Testing the Application

Voice Portal

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6.0 CONFIGURING SERVER

See the Avaya Voice Portal – Installation and Configuration Guide

7.0 TESTING

7.1 Testing the Application

‰Call the pilot number for your system. Validate the functionality.

8.0 CONSIDERATIONS

8.1Although we indicated Group Type on a Hunt Group as the selected method of call distribution, users may opt to modify this according to their own needs.

8.2A Maintenance Port is optional and configured on the switch as a non- maintenance port. The port should be in its own hunt group, or in a hunt group with other maintenance ports. It is used for testing applications or MPPs (Media Processing Platform). Each allocated MPP should have one maintenance port.

8.3ANI/DNIS sent to Voice Portal - The ANI or DNIS sent to the Voice Portal should contain numbers only. Non-numerical values may cause the MPP improperly map the ANI/DNIS to the application to run.

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The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1

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Avaya 3910 manual Configuring Server, Testing, Considerations

3910 specifications

The Avaya 3910 is a versatile and robust communication device designed primarily for businesses seeking to enhance their telephony experience. It is part of Avaya's comprehensive range of endpoints that cater to various business needs, emphasizing user experience and connectivity.

One of the standout features of the Avaya 3910 is its ergonomic design, allowing for ease of use throughout the workday. The phone features a large backlit display, making it simple to navigate menus and view caller information, even in low-light conditions. The display is complemented by a dedicated speakerphone, which enables hands-free communication, ideal for multitasking environments.

This model supports multiple lines, enabling users to manage concurrent calls effortlessly. The programmable keys on the phone allow for swift access to frequently used functions or contacts, promoting efficiency in communication processes. Furthermore, the Avaya 3910 is equipped with advanced audio technologies that deliver crystal-clear sound quality for both parties during calls, using noise cancellation features to minimize background distractions.

Technologically, the Avaya 3910 utilizes Voice over IP (VoIP) capabilities, allowing for seamless integration into any network environment. This functionality not only supports voice traffic but can also enable video and data services, aligning with the modern demands of hybrid workplaces. The phone can be easily configured through Avaya's software management tools, ensuring that enterprise-level IT departments can efficiently manage and distribute updates across the network.

In terms of compatibility, the Avaya 3910 is designed to work with Avaya Aura and IP Office systems, ensuring that it integrates smoothly into existing Avaya ecosystems. This compatibility extends to third-party applications, allowing for enhanced functionality and workflow optimization.

The Avaya 3910 also focuses on security features, incorporating encryption protocols that protect sensitive communications. This is particularly crucial for businesses that handle confidential information.

Additionally, the phone offers flexibility with options for headset connectivity, accommodating preferences for traditional handsets or hands-free solutions. This adaptability makes the Avaya 3910 a fitting choice for a variety of work environments, from customer service centers to executive offices.

In summary, the Avaya 3910 stands out as a reliable and feature-rich communication solution, effectively combining user-friendly design, advanced technology, and robust security to meet the demands of modern business communication. Its multiple features cater to various needs, making it a valuable addition to any corporate telephony system.