Voice Portal

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FAX: Starting with Voice Portal 4.1 a fax tone detection feature is available. For this feature to work, you must configure the PBX correctly.

Note: Turn off the special fax handling as shown here in this codec set. This allows the fax to be handled as an ordinary voice call.

With a codec set that uses G.711, this setting is required to send faxes to non-Avaya systems that do not support T.38 fax.

display ip-codec-set 1

 

 

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2

 

 

 

 

 

 

 

IP Codec Set

 

 

 

 

Allow Direct-IP Multimedia? n

 

 

 

Mode

Redundancy

 

FAX

 

off

0

 

 

Modem

 

off

0

 

 

TDD/TTY

 

US

3

 

 

Clear-channel

n

0

 

5.1.2 Media Encryption

Voice Portal supports Media Encryption set to Yes (default) or No. This selection is defined on the VPMS’s web page under the H.323 Connections. Be sure the switch has Media Encryption appropriately configured for AES (Encryption), AEA (Encryption) and/or None (No Encryption).

If Voice Portal has Media Encryption set to Yes, then the MPP will support Media Encryption for the switch set to AES(Encryption), AEA (Encryption) and/or None (No Encryption).

If Voice Portal has Media Encryption set to No, then the switch must have None (No Encryption) enabled (see above - Figure 1a Codec Sets). If this option is not set, then calls to the MPP will get dead air.

5.1.3 IP-IP Direct Audio settings

The IP-IP Direct Audio settings must be enabled. Figure 1b (below) shows how to verify this. Use the “display ip-network-region 1” command and review.

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The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1

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Avaya 3910 manual Media Encryption

3910 specifications

The Avaya 3910 is a versatile and robust communication device designed primarily for businesses seeking to enhance their telephony experience. It is part of Avaya's comprehensive range of endpoints that cater to various business needs, emphasizing user experience and connectivity.

One of the standout features of the Avaya 3910 is its ergonomic design, allowing for ease of use throughout the workday. The phone features a large backlit display, making it simple to navigate menus and view caller information, even in low-light conditions. The display is complemented by a dedicated speakerphone, which enables hands-free communication, ideal for multitasking environments.

This model supports multiple lines, enabling users to manage concurrent calls effortlessly. The programmable keys on the phone allow for swift access to frequently used functions or contacts, promoting efficiency in communication processes. Furthermore, the Avaya 3910 is equipped with advanced audio technologies that deliver crystal-clear sound quality for both parties during calls, using noise cancellation features to minimize background distractions.

Technologically, the Avaya 3910 utilizes Voice over IP (VoIP) capabilities, allowing for seamless integration into any network environment. This functionality not only supports voice traffic but can also enable video and data services, aligning with the modern demands of hybrid workplaces. The phone can be easily configured through Avaya's software management tools, ensuring that enterprise-level IT departments can efficiently manage and distribute updates across the network.

In terms of compatibility, the Avaya 3910 is designed to work with Avaya Aura and IP Office systems, ensuring that it integrates smoothly into existing Avaya ecosystems. This compatibility extends to third-party applications, allowing for enhanced functionality and workflow optimization.

The Avaya 3910 also focuses on security features, incorporating encryption protocols that protect sensitive communications. This is particularly crucial for businesses that handle confidential information.

Additionally, the phone offers flexibility with options for headset connectivity, accommodating preferences for traditional handsets or hands-free solutions. This adaptability makes the Avaya 3910 a fitting choice for a variety of work environments, from customer service centers to executive offices.

In summary, the Avaya 3910 stands out as a reliable and feature-rich communication solution, effectively combining user-friendly design, advanced technology, and robust security to meet the demands of modern business communication. Its multiple features cater to various needs, making it a valuable addition to any corporate telephony system.