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Avaya 4630, 4630SW Using Your 4630/4630SW IP Telephone

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Issue 2.0 December 2003 2-1

2

Using Your 4630/4630SW IP

Telephone 2

Introduction 2

This chapter describes how to make calls and receive calls. The telep hone

Feature buttons that assist in call handling are also covered in this chap ter.

When the Phone application screen is active, the following (administered) Featur e

buttons may appear in a panel on the right side of the display screen, depe nding

on how your System Administrator has configured your phone syst em:

Administered

Feature buttons

Button/Feature

Description

Hold

()

Places an active call on hold.

Transfer

()

Transfers a call to another phone.

Conference

()

Sets up conference calls with more than one other person.

Redial

()

Depending on your Phone application redial option setting,

either redials the last number dialed from the phone or

displays a list of the last six numbers dialed for selection o f

the number to call.

Drop

()

Drops a party from an ongoing conference call.

More

()

Displays the next group of Feature buttons. This button

appears when more than seven Feature buttons are

available.

Contents

Main Page Page Page About This Guide xi 1 vi 2 3 4 5 6 7 viii 8 9 10 Index IN-1 Page About This Guide Overview Intended Audience Issue Date xii How to Use This Document Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page Introducing Your 4630/4630SW IP Telephone Introduction 1-2 The 4630/4630SW IP Telephone Page 1-4 Using the Touchscre e n Navigating Application Screens 4630/4630SW IP Telephone Applications 1-6 Phone Application Speed Dial Application Call Log Application 1-8 Directory Application Voice Mail Application 1-10 Web Access Application About the Stock Ticker 1-12 4630/4630SW IP Telephone Security Locking/Unlocking Your Telephones Disp lay Locking the Display Unlocking the Display 1-14 Logging Off the Phone Reinstating the Phone After a Logoff Display Screen Backlighting Page Using Your 4630/4630SW IP Telephone Introduction 2-2 Making Calls Manual Dialing Direct (Manual) Dialing Edit Dialing Automatic (Speed) Dialing 2-4 Speed Dialing a party on a Group List Speed Dialing a party using an Administered Feature button Calling a Party From the Call Log Calling a Party From the Directory 2-6 Calling a Party From the Web Access Application Receiving Calls Call Handling Features Conference Adding another party to a call Adding a held call to the current call Dropping the last person added to the call 2-8 Retrieving the held call Mute Preventing the other person on the line from hearing you Redial Redialing using a list of the last eight numbers called Speakerphone Page Transfer Sending a call to another telephone Page Using the Speed Dial Application Introduction Speed Dial Groups 3-2 Changing or Deleting a Group Label Speed Dial Buttons Adding Speed Dial Buttons to a Group or Updating Speed Dial Button Information 3-4 Page 3-6 Deleting a Speed Dial Button Label Using the Call Log Application Introduction 4-2 About the Call Log ! Viewing the Call Log 4-4 Adding a Call Log Entry to a Speed Dial Group 4-6 Removing Call Log Entries Removing a Specific Call Log Entry Using the Directory Application Introduction About the Directory 5-2 Locating a Phone Number Using the Directory Page 5-4 Calling a Person Listed in the Directory Adding a Directory Entry to a Speed Dial Group 5-6 Resolving Search- or Directory-Related Problems Trouble Message Resolution Using the Voice Mail Application Introduction 6-2 Accessing the Voice Mail Application Using the Inbox 6-4 Working With Your Messages Voice Message Options 6-6 Text, File, and Fax Message-Specific Options Replying to Messages 6-8 Changing Voice Mail Options Changing Your Password Setting Delete Confirmation Restoring the Default Sort Order Changing the Playback Number (#) If You Need Help Page Using the Web Access Application Introduction 7-2 Navigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages 4630/4630SW IP Telephone Options Introduction Accessing the Options and Preferences Screen 8-2 Touchscreen Options Setting the Screen Idle Timeout Duration Setting the Keyboard Layout 8-4 Setting Button Click Feedback Calibrating the Screen Cleaning the Screen Call Log Options 8-6 Activating/Deactivating Call Logging Archiving the Call Log 8-8 Reviewing/Updating the FTP Server IP Address Phone Application Options 8-10 Setting Edit Dialing Selecting a Personalized Ring Selecting a Redial Option 8-12 Setting the Go to Phone For Incoming Calls Option Setting the Go to Phone on Originate Option Setting the Call Timer Directory Options 8-14 Setting Up or Modifying a Directory User ID and Password Speed Dial Options Setting the Speed Dial Alphabetize Entries? O p ti o n 8-16 Backing Up and Restoring Speed Dial Groups Network Audio Quality Backup/Restore Options 8-18 Setting the Automatic Backup Option Restoring Data from a Backup File 8-20 Setting a User ID, Password, and other FTP (File Transfer Protocol) Options 8-22 Stock Ticker Option Setting Up or Modifying the Stock Ticker 8-24 Activating/Deactivating the Stock Ticker Page Headsets and Handsets Introduction Headsets for 4600 Series IP Telephones 9-2 Handsets for 4600 Series IP Telephones Troubleshooting Introduction 10-2 Basic Troubleshooting Page 10-4 Troubleshooting 4630 Applications 10-6 Page 10-8 Resetting and Power Cycling the IP Telephone Resetting Your Phone ! Page Index Numerics A B C E F H I K P R S T U V W