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Avaya 4630, 4630SW 4630/4630SW IP Telephone Applications

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Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications

Issue 2.0 December 2003 1-5

■Clean the screen on a regular basis using screen wipes or another

non-abrasive product designed for this purpose.

■If the display “times out” (goes blank) due to inactivity, touch the screen,

pick up the handset, or press any button to restore the display.

Navigating Application Screens 1

Navigate the 4630’s application screens by selecting Feature buttons or

application-specific buttons, depending on the activity you want to perform.

Feature and application buttons are either enabled (meaning the button is activ e

and available for selection) or disabled (not active, not availabl e for selection).

When a button is enabled on an application screen, the button is highligh ted with

black on the bottom and white on the top, giving it a three-dimensional

appearance. Disabled buttons are bordered in gray.

To initiate an action or select a button, lightly touch the button or screen area you

wish to activate, then lift.

4630/4630SW IP Telephone Applications 1

Your phone provides up to six major applications via the display screen, which

replace many of the buttons you may have used on other office telephones.

Each application tab and its associated screen is color-cod ed, to provide visual

recognition of the application with which you are working. Applications and their

respective color-coding are described in Table 1-2 below.

NOTE:

One or more application tabs may not be available, depending on your local

network and 4630 configuration.

Table 1-2. Application Tab/Screen Color Coding

Application Tab/Screen Color

Phone Blue

Speed Dial Orange

Call Log Magenta

Directory Green

Voice Mail Violet

Web Access Yellow

Contents

Main Page Page Page About This Guide xi 1 vi 2 3 4 5 6 7 viii 8 9 10 Index IN-1 Page About This Guide Overview Intended Audience Issue Date xii How to Use This Document Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page Introducing Your 4630/4630SW IP Telephone Introduction 1-2 The 4630/4630SW IP Telephone Page 1-4 Using the Touchscre e n Navigating Application Screens 4630/4630SW IP Telephone Applications 1-6 Phone Application Speed Dial Application Call Log Application 1-8 Directory Application Voice Mail Application 1-10 Web Access Application About the Stock Ticker 1-12 4630/4630SW IP Telephone Security Locking/Unlocking Your Telephones Disp lay Locking the Display Unlocking the Display 1-14 Logging Off the Phone Reinstating the Phone After a Logoff Display Screen Backlighting Page Using Your 4630/4630SW IP Telephone Introduction 2-2 Making Calls Manual Dialing Direct (Manual) Dialing Edit Dialing Automatic (Speed) Dialing 2-4 Speed Dialing a party on a Group List Speed Dialing a party using an Administered Feature button Calling a Party From the Call Log Calling a Party From the Directory 2-6 Calling a Party From the Web Access Application Receiving Calls Call Handling Features Conference Adding another party to a call Adding a held call to the current call Dropping the last person added to the call 2-8 Retrieving the held call Mute Preventing the other person on the line from hearing you Redial Redialing using a list of the last eight numbers called Speakerphone Page Transfer Sending a call to another telephone Page Using the Speed Dial Application Introduction Speed Dial Groups 3-2 Changing or Deleting a Group Label Speed Dial Buttons Adding Speed Dial Buttons to a Group or Updating Speed Dial Button Information 3-4 Page 3-6 Deleting a Speed Dial Button Label Using the Call Log Application Introduction 4-2 About the Call Log ! Viewing the Call Log 4-4 Adding a Call Log Entry to a Speed Dial Group 4-6 Removing Call Log Entries Removing a Specific Call Log Entry Using the Directory Application Introduction About the Directory 5-2 Locating a Phone Number Using the Directory Page 5-4 Calling a Person Listed in the Directory Adding a Directory Entry to a Speed Dial Group 5-6 Resolving Search- or Directory-Related Problems Trouble Message Resolution Using the Voice Mail Application Introduction 6-2 Accessing the Voice Mail Application Using the Inbox 6-4 Working With Your Messages Voice Message Options 6-6 Text, File, and Fax Message-Specific Options Replying to Messages 6-8 Changing Voice Mail Options Changing Your Password Setting Delete Confirmation Restoring the Default Sort Order Changing the Playback Number (#) If You Need Help Page Using the Web Access Application Introduction 7-2 Navigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages 4630/4630SW IP Telephone Options Introduction Accessing the Options and Preferences Screen 8-2 Touchscreen Options Setting the Screen Idle Timeout Duration Setting the Keyboard Layout 8-4 Setting Button Click Feedback Calibrating the Screen Cleaning the Screen Call Log Options 8-6 Activating/Deactivating Call Logging Archiving the Call Log 8-8 Reviewing/Updating the FTP Server IP Address Phone Application Options 8-10 Setting Edit Dialing Selecting a Personalized Ring Selecting a Redial Option 8-12 Setting the Go to Phone For Incoming Calls Option Setting the Go to Phone on Originate Option Setting the Call Timer Directory Options 8-14 Setting Up or Modifying a Directory User ID and Password Speed Dial Options Setting the Speed Dial Alphabetize Entries? O p ti o n 8-16 Backing Up and Restoring Speed Dial Groups Network Audio Quality Backup/Restore Options 8-18 Setting the Automatic Backup Option Restoring Data from a Backup File 8-20 Setting a User ID, Password, and other FTP (File Transfer Protocol) Options 8-22 Stock Ticker Option Setting Up or Modifying the Stock Ticker 8-24 Activating/Deactivating the Stock Ticker Page Headsets and Handsets Introduction Headsets for 4600 Series IP Telephones 9-2 Handsets for 4600 Series IP Telephones Troubleshooting Introduction 10-2 Basic Troubleshooting Page 10-4 Troubleshooting 4630 Applications 10-6 Page 10-8 Resetting and Power Cycling the IP Telephone Resetting Your Phone ! Page Index Numerics A B C E F H I K P R S T U V W