Using the Features

Answering and Placing a Call

To answer a call

1Lift the handset.

2Speak with the other party.

To place a call

1Lift the handset or press the ON HOOK DIAL button.

When you press the ON HOOK DIAL button, the light next to the button goes on.

2Dial the desired number.

Note: You can also use a memory-dialing button or dial a number programmed on one of the numeric dial pad keys. For more information, see “The Memory-Dialing Feature” later in this section.

3If you are using the ON HOOK DIAL button, lift the handset when you hear the other person answer. Otherwise, press the ON HOOK DIAL button again to end the call.

Note: If your telephone line is set to the Pulse position for normal dialing, but you need to enter touch-tones for telephone answering/ messaging systems or such services as electronic banking-by-phone,

press during the dialing sequence. This will change the subsequent numbers from pulse to tones. Your telephone will revert to Pulse when you have finished the call.

To change from the handset to the speaker during a call

1Press the ON HOOK DIAL button.

The light next to the ON HOOK DIAL button goes on.

2Hang up the handset.

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Avaya 9103 manual Using the Features, Answering and Placing a Call To answer a call, To place a call