LISTENING AND RESPONDING [1]
Reviewing messages
Review:
• New voice messages [1]
• Saved voice messages [1] [2]
• New e-mail messages [2]
• Saved e-mail messages [2] [2]
• New fax messages [3]
• Saved fax messages [3] [2]
TIP: Use playback controls as desired (see reverse).
Forwarding a message
• At end of message [6]
• To forward message…
…Without comment [1]
…With comment [2]
• When finished [#]
• Specify address
• When finished [#]
• After entering all addresses [#] [#]
• Send message [#]
Replying to a message
• At end of message
- Reply to sender [8] [1]
- Reply to all [8] [2]
- Reply to sender with original [8] [3]
- Reply to all with original [8] [4]
• Record reply
• When finished [#] [#]
Replying by calling internal caller
• At end of message [8] [8]
PRINTING A FAX OR E-MAIL [1]
Printing a message after reviewing
At the end of the message, choose:
• To print to default fax number [2] [1]
• To print to alternate fax number [2] [2]
• To print from the fax machine [2] [3]
you are using
• To send a fax to another recipient [2] [4]
Printing messages before reviewing
Print:
• All new fax messages [8] [1]
• A list of all messages in inbox [8] [2]
• A list of all new messages [8] [3]
in inbox
Choose:
• To print to default fax number [1]
• To print to alternate fax number [2]
• To print from the fax machine [3]
you are using
• To send a fax to another recipient [4]
PERSONALIZING YOUR MAILBOX [4]
Recording or changing prompts or greetings [1]
Record prompt or greeting:
• Personal greeting [1]
• Extended Absence greeting [2]
• Optional greeting 1 [3]
• Optional greeting 2 [4]
• Please Hold prompt [5]
• Name prompt [6]
If prompt or greeting is already recorded:
• Accept recording [1]
• Rerecord [2]
• Delete prompt or greeting [3]
Using special features [2]
To set:
• Find Me on or off [2] [1]
• Call Me on or off [3] [1]
• Caller requested Notify Me [4] [1]
on or off
• Automatic Notify Me [4] [2]
• Call screening [5]
• Intercom paging [7]
To review active options [9]
Changing call handling [3]
Choose:
• Block all incoming calls [1]
• Prompt when extension [2]
not answered
• Prompt when extension busy [3]
Select:
• Optional greeting 1 [1]
• Optional greeting 2 [2]
To review active options [8]
To return to normal call handling [9]
Setting a default fax number [4]
Enter the new telephone number
• Confirm [1]
• Change [2]
Recording or changing announcements [5]
Enter the announcement number
OR
If announcement is already recorded:
• Accept recording [1]
• Rerecord [2]
• Delete announcement [3]
Managing personal distribution lists [6]
• Create list [1]
• Edit list [2]
• Delete list [3]
• Review active lists [4]
Changing your password [9]
• Enter new password, followed by [#]
• Reenter new password, followed by [#]
RECORDING AND SENDING [2]
Creating a new voice message
• Record message
• When finished [#]
• Enter destination address, followed by [#]
• After entering all addresses [#] [#]
• Specify delivery options (see below)
• Send [#]
To cancel recording [*]
To spell name [#]
Delivery options
• Send immediately [#]
• Mark as priority/not priority [2]
• Mark for future delivery [4]
• Mark as private [5]
CALL ANSWERING
When answering Find Me, Call Me, or screened calls:
• To accept a call [#]
• To reject a call [1]
• To replay a Find Me or Call Me message [3]
SHORTCUTS
Bypass welcome greeting [#]
When reviewing messages, skip:
• From New to Saved to Deleted [#] [#]
• To start of message [1] [1]
• To end of message [3] [3]
GENERAL TIPS
Pressed the wrong key?
To cancel or back up, press [*]
Go back to Main menu?
Press [*] repeatedly until you hear “Main menu…”
Exiting your mailbox
Return to the Main menu, and press [*] again, or hang up.
Want to hear the menu again?
While listening to a menu, press [0]
NOTE: Your system may not support all features. For
more information, check with your system administrator.
NOTE: This Quick Reference Guide should be printed only
on 8½ x 14 inch stock. Printing it on stock of other
sizes (such as 8½ x 11) makes the print too small to
read.
Copyright © 2004, Avaya, Inc. All rights reserved. All trademarks identified by ®
and ™ are registered trademarks or trademarks respectively of Avaya Inc. All
other trademarks are the properties of their respective owners.
Disclaimer: Avaya is not responsible for any modifications, additions or
deletions to the original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya. Customer and/or
end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants
and employees against all claims, lawsuits, demands and judgments arising out
of, or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the customer or end user.
Printed in the U.S.A.
05/2004
Document number: 11-300046
Issue 2