Avaya Aria Main Menu, Voice Messages, Mail Messages, FAX Messages, Print Messages, Print Options

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Aria® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide

ABOUT THIS GUIDE

Voice messaging gives you the ability to communicate effectively with one person or many from any touchtone telephone 24 hours a day. The faster you become familiar with Avaya Modular Messaging, the sooner you can put it to work for you.

This quick reference guide provides step-by-step instructions on how to perform important tasks when using the Modular Messaging system through the Aria® telephone user interface (TUI). For additional information, consult the Modular Messaging TUI guide.

ENTERING THE SYSTEM

From your office extension:

!Call the system access number.

!Enter your password followed by [#].

From someone else’s office extension or from outside your organization:

!Call the system access number.

!Do one of the following:

If the extension has an associated Modular Messaging mailbox, press [*] [#].

If the extension does not have an associated Modular Messaging mailbox, press [#].

Note: Depending on the way your system is set up, some features in this guide may not be available.

!Enter your mailbox number.

!Enter your password followed by [#].

MAIN MENU

[1]

REVIEW MESSAGES

VOICE MESSAGES

New messages

[1]

Saved messages

[1] [2]

Deleted messages [1] [3]

E-MAIL MESSAGES

New messages

[2]

Saved messages

[2] [2]

Deleted messages [2] [3]

FAX MESSAGES

New messages

[3]

Saved messages [3] [2] Deleted messages [3] [3]

PRINT MESSAGES

Print messages

[8]

 

 

 

 

Number of messages

[0]

 

 

END OF MESSAGE

OPTIONS

Print

[2]

Replay

[4]

Envelope information

[5]

List all recipients

[5] [5]

Forward message…

 

without comment

[6] [1]

with comment

[6] [2]

Erase

[7]

Reply

[8]

Save

[9]

Skip

[#]

 

 

PRINT OPTIONS

Print new fax messages

[1]

Print inbox listing

[2]

Print new message listing

[3]

 

 

*Changes to next language only

if your system supports multiple languages.

To forward a message:

(With comment)

! Record comment.

! When finished, press [#]. (With or without comment)

! Enter address. ! Press [#].

(For more addresses, repeat these two steps.)

! When finished, press [#] [#].

! To send, press [#].

Playback Options

 

REPLY OPTIONS

[1]

[2]

[3]

 

Rewind

Pause/

Forward

 

 

Reply to sender

[1]

[4]

Resume

[6]

 

Reply to all

[2]

[5]

 

Reply to sender

 

Slower

Envelope

Faster

with original

[3]

[7]

[8]

[9]

 

Reply to all

 

 

with original

[4]

Quieter

Reset Vol./

Louder

 

Next Lang.*

 

 

Reply by calling

 

 

 

 

 

[*]

[0]

[#]

 

sender

[8]

 

Cancel

Reset

Skip

List all recipients

[9]

 

speed

 

 

[2]

SEND MESSAGES

[3]

SEARCH FOR SPECIFIC MESSAGES

To record the message:

!At prompt, record message.

! To replay message, press

[1]

! To pause message, press

[2]

! When finished, press

[#]

Locating a message sent by a particular sender:

If sender is on same system, enter

address of sender, then

[#]

To search for external callers,

press

[1] [#]

Then enter telephone number.

To use Dial-by-Name, press

[#]

MESSAGE ADDRESSING

OPTIONS

Enter destination mailbox number,

and then press

[#]

To “spell” name using touchtone

keys, first press

[#]

Then:

 

!“Spell” full or partial name

!Select name from list

! To clear entry, press

[*]

To delete:

!Last address entered, press [*]

!The entire message, press [*] [*]

When finished, press

[#] [#]

SEND OPTIONS

Send immediately

[#]

Mark (toggle) urgent /

 

low priority

[2]

Mark for future delivery

[4]

Mark as private

[5]

 

 

FUTURE DELIVERY

OPTIONS

Set date & time

[1]

Set delay

[2]

 

 

[4]

PERSONAL CONFIGURATION

[9]

RESTART

SESSION

[*]

EXIT (General tip: Use this to cancel or back up.)

Then “spell” name and select from list.

PERSONAL

CONFIGURATION

Greetings menu

[1]

Special Features menu

[2]

Change call handling

[3]

Default fax destination

[4]

Record announcements

[5]

Manage personal lists

[6]

Change password

[9]

To change a password:

!Enter new password

! Accept[#]

!Re-enter new password

!Accept[#]

PROMPTS & GREETINGS

Personal greeting

[1]

Extended Absence greeting [2]

Optional greeting 1

[3]

Optional greeting 2

[4]

Please Hold prompt

[5]

Name prompt

[6]

SPECIAL FEATURE OPTIONS

Enable/Disable Find Me

[2] [1]

Enable/Disable Call Me

[3] [1]

Notify Me

[4]

Toggle Call-Screening on/off

[5]

Intercom paging

[7]

Review active options

[9]

 

 

CALL HANDLING OPTIONS

Block all incoming calls

[1]

Prompt when ext. not answered

[2]

Prompt when ext. busy

[3]

Review active options

[8]

Return to normal call handling

[9]

 

 

PERSONAL LIST OPTIONS

Create list

[1]

Edit list

[2]

Delete list

[3]

Browse active lists

[4]

 

 

!If already recorded:

Accept recording

[1]

Re-record

[2]

Delete

[3]

NOTIFY ME OPTIONS

 

Enable/Disable caller-

 

requested notification

[1]

Automatic notification

 

options

[2]

AUTOMATIC NOTIFICATION

OPTIONS

 

Disable automatic

 

notification

[1]

Notify for all calls

[2]

Notify for urgent calls only

[3]

 

 

INTERCOM PAGING

OPTIONS

Turn off paging

[1]

Turn on paging

[2]

Turn on automatic paging

[3]

 

 

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Avaya Aria Main Menu, Voice Messages, Mail Messages, FAX Messages, Print Messages, END of Message Options, Print Options