Troubleshooting

If your DVD player does not seem to be functioning properly, check the items below before you contact a service center.

Symptom

Check

 

 

Power does not turn on

Make sure the AC Power cord is securely plugged into an AC outlet.

or suddenly turns off

Turn the power off and then back on.

 

 

Battery pack is in place but

 

the power does not turn on

Check that the battery pack is charged. If not, recharge it.

or suddenly turns off

 

 

Check that the battery is inserted in the "+" and "-" directions properly.

Remote control does not work

The batteries may be dead. Replace them with new batteries.

Check that the signal transmission is directed at the remote control senor

 

 

on the DVD player.

 

 

 

Check that the disc is a DVD, DVD-RW, VIDEO CD, or AUDIO CD.

Disc does not play

Do not use a disc that has scratches or dirt.

Check that the label-side of the disc is facing up.

 

The pick-up lens of the DVD player may be dirty. Contact the service

 

center for lens cleaning.

No picture

Check if the LCD on/off switch is stuck, and cannot move freely when the

top cover is open.

 

 

 

No picture and sound

Check INPUT/OUTPUT is switched to OUTPUT not INPUT.

With power turned on, slide INPUT/OUTPUT once.

 

 

 

 

Check the volume setting. If set to zero, turn up volume level.

No sound

Check that the headphones are plugged into the PHONES and Audio

jack. Speakers

 

 

cannot be used with the headphones.

 

 

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Avayon DXP-10P manual Troubleshooting