26SwitchView MP Installer/User Guide

Keyboard

Keyboard is inoperable on one or more channels

Verify that the cables from the PC to the SwitchView are connected properly. Verify that the keyboard is plugged into the keyboard port in the User Console area on the rear panel of the unit.

Verify that the keyboard works properly connected directly to the computer. If not, try a different keyboard.

If the keyboard still does not function, cycle power on all attached computers and try again.

Keyboard is inoperable after switching channels or characters on screen do not

match keyboard input. Try changing the keyboard scan set by using the keyboard command sequence: <CTRL> <CTRL>Kn <Enter>, where n is a scan set number 1-3.

If you need further assistance, call Technical Support between the hours of 8 a.m. and 6 p.m. Central time, Monday through Friday at (256) 430-4000 for assistance. You can fax Technical Support at (256) 430-4031.