Axis Communications axis q6042s ptz dome network camera Problems setting the IP address

Models: axis q6042s ptz dome network camera

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AXIS Q6042–S PTZ Dome Network Camera

Troubleshooting

arp -s <IP address> <serial number> temp ping -l 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2.If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process.

4.After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5.Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping

Try the installation again. The IP address must be set within two minutes after power has been

 

applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address

 

Using ARP/Ping, on page 48.

The product is located on a different subnet

The IP address is being used by another device

Possible IP address conflict with another device on the same subnet.

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product):

If you receive: Reply from <IP address>: bytes=32; time=10...

this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

If you receive: Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the product.

The product cannot be accessed from a browser

Cannot log in

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting

 

to log in. You may need to manually type http or https in the browser’s address field.

 

If the password for the user root is lost, the product must be reset to the factory default settings.

 

See Reset to Factory Default Settings, on page 56.

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Axis Communications axis q6042s ptz dome network camera Symptoms, Possible Causes and Remedial Actions, Cannot log

axis q6042s ptz dome network camera specifications

The Axis Q6042-S PTZ Dome Network Camera is a sophisticated device designed for high-performance surveillance in diverse environments. With its robust construction and advanced features, this camera is ideal for use in critical areas such as airports, train stations, and city surveillance, ensuring reliable monitoring and security.

One of the standout features of the Axis Q6042-S is its high-definition image quality. The camera offers a resolution of up to 720p, allowing for clear and detailed video capture. This is further enhanced by its powerful zoom capabilities, featuring a 36x optical zoom lens. This enables users to focus on distant objects without sacrificing image quality, making it easy to identify individuals or objects of interest.

The pan-tilt-zoom (PTZ) functionality of the Axis Q6042-S is another significant characteristic. The camera can pan 360 degrees continuously and tilt from -20 to 90 degrees. This extensive range of motion provides complete coverage of the surveillance area, allowing operators to track fast-moving objects efficiently. Additionally, with preset positions, users can quickly move to key areas of interest, streamlining the monitoring process.

For versatility in different lighting conditions, the camera includes features such as day/night functionality and Axis' Lightfinder technology, which enhances its ability to capture color images in low-light environments. The advanced image processing capabilities ensure that the video remains clear and detailed, regardless of the lighting conditions.

Another technological advantage of the Axis Q6042-S is its advanced compression technologies, including H.264 and Motion JPEG. These technologies allow for efficient video streaming, reducing bandwidth and storage requirements without compromising video quality. The camera also supports Power over Ethernet (PoE), simplifying installation by allowing both power and data to be delivered over a single cable.

Moreover, the Axis Q6042-S is equipped with built-in analytics capabilities, enabling it to detect motion and trigger alerts based on predefined parameters. This intelligent functionality not only enhances security but also reduces the need for constant monitoring, allowing operators to focus on critical events.

In summary, the Axis Q6042-S PTZ Dome Network Camera stands out with its high-definition imaging, extensive PTZ capabilities, low-light performance, advanced compression technologies, and built-in analytics. Its robust design and versatile features make it an excellent choice for any surveillance application requiring precision, reliability, and ease of use.