11 Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer to

Check that the product is connected correctly with a

"Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

11 Troubleshooting Guide 190

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Samsung LH75MEBPLGC/XY manual Screen issue, Adjust Brightness and Contrast, Go to Picture and adjust the Colour Temp

LH65MEBPLGC/XJ, LH65MEBPLGC/EN, LH65MEBPLGC/NG, LH75MEBPLGC/EN, LH75MEBPLGC/XJ specifications

Samsung has established itself as a leader in the display technology sector, and the Samsung LH75MEBPLGC/XY and LH65MEBPLGC/XY models exemplify this commitment. These displays aim to provide an immersive viewing experience for commercial settings, boasting a range of sophisticated features designed to enhance both performance and user experience.

The Samsung LH75MEBPLGC/XY and LH65MEBPLGC/XY are part of the MEB Series, which is known for its stunning picture quality and sleek design. The key feature of these models is their impressive high brightness levels, ensuring visibility even in brightly lit environments. With a brightness of up to 700 nits, these displays deliver vibrant colors, making them ideal for retail spaces, corporate environments, and public installations.

One of the standout technologies in these displays is Samsung's Quantum Dot technology, which enhances color reproduction and ensures that images appear true to life. This feature is crucial for applications where color accuracy is paramount, such as displays in art galleries or product showcases. The displays also support HDR (High Dynamic Range), which further enriches their visual capabilities by providing a greater range of luminosity.

The design of the LH75MEBPLGC/XY and LH65MEBPLGC/XY is also noteworthy. With ultra-thin bezels and a lightweight construction, these models can be easily integrated into various environments, allowing for seamless mounting and arrangement. They support both landscape and portrait orientations, giving users the flexibility to choose the setup that best fits their needs.

In terms of connectivity, both models come equipped with multiple input options, including HDMI, USB, and DisplayPort interfaces, making it easy to connect various media sources. Additionally, Samsung's MagicINFO software enables users to create and manage content across multiple displays remotely, proving essential for advertising and informational displays in dynamic settings.

In summary, the Samsung LH75MEBPLGC/XY and LH65MEBPLGC/XY are exemplary displays for anyone looking to make a powerful visual impact in a commercial environment. With their high brightness, advanced color processing technologies, and versatile installation options, they cater to a wide range of business needs. Samsung continues to push the boundaries of display technology, and these models are a testament to their ongoing innovation.