Whirlpool DU3040XP Before calling for assistance, If you need assistance”‘, If you need service”

Models: DU3040XP

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1. Before calling for assistance...

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. If dishwasher

won’t

run,

or stops during

cycle:

l

Is door

tightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

(and

control

 

knob

pulled

out]?

 

 

 

 

 

 

 

l

Is water

turned

on?

 

 

 

 

 

 

 

l Has

house

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

 

l

Is the

power

 

cord

plugged

 

in

[if

so

 

equipped)?

 

 

 

 

 

 

 

 

 

 

l

Has

electrical

 

power

been

interrupted?

 

 

l If motor

has

stopped

because

of

overload,

 

it will

automatically

 

reset

 

itself

within

a

few

 

minutes.

If motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

 

2.If water remains in the dishwasher: l Has the cycle completed?

l A small amount of water may remain in the removable pump guard section of the filter.

l Is drain air gap clogged?

3.If detergent remains in the covered detergent cup:

l

Is the

bottom

rack

in backwards?

[The

rack

 

bumpers should be at the front.]

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

2. If you need assistance”‘...

Call Whirlpool COOL-LINE@ service assis- tance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct You in how to obtain sat-

isfactory operation from Your appliance or, if ser- vice is necessary, recommend a qualified service company in Your area.

3. If you need service”. . .

Whirlpool has a na-

tionwide network of

franchised TECH- CARE@ Service Com- panies. TECH-CARE service technicians are trained to fulfill the product warranty

and provide afrer-

warranty service,

anywhere in the United States. To locate TECH-CARE service in your

area,

call our

COOL-LINE

service

assistance

 

tele

phone

number

(see

Step 2) or look in your tele-

phone

directory

Yellow

Pages under:

 

 

 

APPLIANCES-HOUSEHOLD-

 

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-

SERVICE

8 REPAIR

 

MAJOR-

REPAIRING

8

PARTS

 

 

 

 

OR

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

WHIRLPOOL

APPLIANCES

 

 

FRANCHISEDTECH-CARESERVICE

 

 

FRANCHISEDTECH-CARESERVICE

SERVICE

CO.MPA.~IES

 

 

SERVICE

COMPANIES

XYZ SERVICECO

 

 

 

 

XYZSERVICECO

 

 

 

123Mapie

 

..-.--

999.9999

 

123Maple

 

 

999.9999

 

 

 

 

OR

 

 

 

 

 

 

WASHING

MACHINES.DRYERS

 

 

 

 

 

 

 

8 IRONERS-

 

SERVICING

 

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

FRANCHISEDTECH-CARESERVICE

 

 

 

 

 

 

 

SERVICE

COMPANIES

 

 

 

 

 

 

XYZSERVICE

CO

 

 

 

 

 

 

 

 

 

123 Maple

-.

999.9999

 

 

 

4. If you have a problem “..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Stephen E.Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

.If You must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to Your request for assistance.

 

 

 

 

FSP IS a

registered

trademark

 

 

 

 

of

WhIrlpool

 

Corporation

for

FSP

 

 

quality

parts.

took

for

lhis

 

 

symbol

of

quality

whenever

0

8

you

need

o

replacement

part

 

for

your

Whrrlpool

appliance

 

FSP replacement

parts

 

will fit

right and

work

right.

because

they are

made

to

 

the

same

exacting

speclflcolions

used

to

build

every

new

Whirlpool

appllonce

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Whirlpool DU3040XP Before calling for assistance, If you need assistance”‘, If you need service”, If you have a problem “