Uniden EXAI978 Series manual Symptom Suggestion

Symptom	Suggestion
The Caller ID does not display.	• The handset was picked up before the second ring. The Caller ID is displayed
	between the first and second ring.
	• The call was placed through a switchboard.
	• Call your local telephone company to verify your Caller ID service is current.
	• Charge the handset.
The answering system does not	• Make sure the base unit is plugged in.
work.	• Make sure the answering system is turned on.
The answering system does not	• Set the record time to either the one minute or four minute option.
record any messages.	• The memory may be full. Delete some or all of the saved messages.
Messages are incomplete.	• The incoming messages may be too long. Remind callers to leave a brief message.
	• The memory may be full. Delete some or all of the saved messages.
After a power failure, the	• Record your personal outgoing message again. The default message should remain.
outgoing message is deleted.
No sound on the base unit	• Adjust the speaker volume on the base unit.
speaker during call monitoring
or message playback.
Cannot access remote call-in	• Make sure you're using the correct PIN code.
features from another touch-	• Make sure that the touch-tone phone you're using can transmit the tone for at least
tone phone.	two seconds. If it cannot, you may have to use another phone to access your mes-
	sages.
If you still have a problem.	• Call our customer hotline at 1-800-297-1023.
www.uniden.com	A D D I T I O N A L I N F O R M AT I O N [ 59 ]

A D D I T I O N A L I N F O R M AT I O N