Troubleshooting

Problem:

The TES (Terminal Emulation Software) does not display anything.

Solution:

Make sure the TES’s communication parameters are correct. They should be 115200-baud rate,

 

no parity, 8-data bits, and 1 stop bit. The cable is a DB9 Female-to-Female serial cable.

Problem:

The NMS cannot ping the Remote Power Manager (iSwitch).

Solution:

Make sure the network connection to the Remote Power Manager (iSwitch) is good.

Solution:

Make sure the cable is in good condition.

Solution:

Make sure to set the Community String. Name the community with any lowercase name.

Solution:

Make sure to set the Manager Table.

Solution:

Make sure the Gateway is correct.

Solution:

Make sure to Save and Restart after the Setup Procedure.

Problem:

My NT server shutdown.

Solution:

Verify that the NT server is not setup to have a scheduled shutdown.

Solution:

Verify that the RJ-11 NT server cable, on the iSwitch and the NT server, is properly secured.

Problem:

All the LEDs are off and all of the output receptacles are dead.

Solution:

Turn the master power switch ON.

Solution:

Reset the AC circuit breaker.

Problem:

The iSwitch will not communicate and all of the LEDs on the Internet Power Management card

are ON.

 

Solution:

There has been a collision of the packets. The iSwitch needs to be reset. Turn the iSwitch off

 

and wait for approximately one minute, then turn the iSwitch back ON.

Problem:

All the LEDs are off and all of the output receptacles are on.

Solution:

The iSwitch needs to be reset. Turn the iSwitch off and wait for approximately one minute, then

 

turn the iSwitch back ON.

Problem:

The user cannot change from one Web Page to the next.

Solution:

There has been a collision of the packets. The iSwitch needs to be reset. Turn the iSwitch off

 

and wait for approximately one minute, then turn the iSwitch back ON.

Problem:

I forgot my password for the Smart Phone.

Solution:

The Smart Phone Card will have to be replaced.

Problem:

I forgot my Supervisor’s name/password.

Solution:

The iSwitch will have to be Flash Upgraded.

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DigiPower ePowerSwitch user manual Problem, Solution
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ePowerSwitch specifications

DigiPower ePowerSwitch is an innovative solution designed to provide users with comprehensive control over their power management systems. Its advanced features and technology make it a leading choice for those seeking to enhance their energy efficiency and simplify their power management processes.

One of the main features of the ePowerSwitch is its ability to remotely manage power outlets via a user-friendly web interface or mobile application. This functionality allows users to turn devices on or off, schedule operations, and monitor energy consumption from anywhere, ensuring greater flexibility and control. The ability to manage power remotely not only increases convenience but also helps in reducing energy costs by allowing for better management of the devices.

The ePowerSwitch uses intelligent power monitoring technology that provides real-time energy consumption data. This enables users to track energy usage patterns, identify energy hogs, and optimize their systems for improved efficiency. Additionally, users have access to historical data and trends, allowing for informed decision-making regarding energy management.

Another impressive characteristic of the DigiPower ePowerSwitch is its robust security features. It employs advanced encryption protocols to ensure secure communication over the network, minimizing the risk of unauthorized access and enhancing the protection of connected devices. Users can also set access controls to determine who can manage the ePowerSwitch, adding another layer of security.

Compatibility is yet another important aspect of the ePowerSwitch. It supports a wide array of devices and integrates seamlessly with existing power management systems in homes, offices, and industrial setups. This versatility makes it an ideal solution for diverse applications, from residential energy management to professional IT environments.

In addition to these features, the ePowerSwitch is designed with sustainability in mind. Its energy-saving capabilities help organizations reduce their carbon footprint by promoting the efficient use of power. This aligns with the growing emphasis on eco-friendly practices in both businesses and homes.

Overall, DigiPower ePowerSwitch stands out as a reliable, efficient, and user-friendly solution for power management. With its impressive array of features, intelligent technologies, and commitment to security, it serves as an essential tool for users seeking to enhance their energy management strategies and improve overall efficiency. The DigiPower ePowerSwitch is certainly a forward-thinking solution for the modern energy-conscious consumer.
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