Axis Communications M1143-L user manual Troubleshooting, Check the Firmware, Upgrade the Firmware

Models: M1143-L

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AXIS M1143–L - User Manual

Troubleshooting

Troubleshooting

Check the Firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrade the Firmware

Important

Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

Note

After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the upgrade, always wait 10 minutes even if you suspect the upgrade has failed.

When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading

the firmware.

To upgrade the product’s firmware:

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the product’s webpages.

3.Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

4.Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Emergency Recovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1.In UNIX/Linux, type the following from the command line:

arp -s <IP address> <serial number> temp ping -l 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2.If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process.

4.After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

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Axis Communications M1143-L Troubleshooting, Check the Firmware, Upgrade the Firmware, Emergency Recovery Procedure

M1143-L specifications

Axis Communications M1143-L is a robust and versatile network camera tailored for various surveillance applications. Known for its superior image quality and smart technologies, the M1143-L is an ideal choice for both indoor and outdoor environments.

At the heart of the M1143-L is its high-resolution imaging technology, providing stunning 1080p Full HD video at up to 30 frames per second. This guarantees clear, detailed images even in challenging light conditions. The camera features Lightfinder technology, which enhances low-light performance, ensuring that critical details are captured even in near darkness. Coupled with Wide Dynamic Range (WDR) technology, the M1143-L effectively deals with challenging lighting situations, balancing light and shadow for optimal clarity.

Robust construction is another hallmark of the M1143-L. Built to withstand harsh conditions, it adheres to IP66 and NEMA 4X ratings, making it dust-tight and protected against powerful water jets. This feature makes it suitable for outdoor use, providing durability against various weather elements.

The camera also includes built-in infrared (IR) illumination, which enables it to operate effectively even in complete darkness. The IR range can reach up to 30 meters, making it a powerful ally for nighttime surveillance.

Axis Communications prioritizes user-friendliness, and the M1143-L is no exception. The camera supports Power over Ethernet (PoE), simplifying installation by allowing power and data to be transmitted through a single cable. This reduces cable clutter while ensuring a reliable power supply. Additionally, the camera boasts an easy-to-use web-based interface for quick configuration and setup.

For enhanced security, the M1143-L supports advanced analytics and cybersecurity features. The camera can integrate with Axis’ range of video management software, offering seamless operation alongside other Axis devices. Furthermore, it is equipped with multiple user access levels, enhancing security by ensuring that only authorized personnel can access the footage.

In conclusion, Axis Communications M1143-L is a feature-rich network camera that combines high-resolution imaging, durability, and smart technologies, making it an excellent choice for a variety of surveillance needs. Its advanced features ensure reliable performance in diverse environments, providing peace of mind for users seeking top-tier security solutions.