Axis Communications M3025-VE Problem Retrieving Additional Video Streams, Storage disruption

AXIS M3025–VE Network Camera

Troubleshooting

Storage and disk management problems

Storage disruption	A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
	read or write problems occur. To identify the source of the problem, check the System Log under
	System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
	re-mount the storage device.
	For information on how to set up a storage disruption alarm, see Events on page 31.
Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.
	NOTICE
	Formatting the card will remove all content, including all recordings, from the SD card.

Problem Retrieving Additional Video Streams

‘Video Error’ displayed in AXIS Camera Companion

‘503 service unavailable’ error in IE / AMC or Quick Time

‘Camera not available’ displayed in AXIS Camera Station

‘If no image is displayed, there might be too many viewers…’ in Firefox / Safari

‘Error reading video Stream’ message in browser when using the Java applet

This camera is designed to deliver up to four different streams. If a fifth unique stream is requested the camera will not deliver it and an error message is displayed. The error message depends on the way the stream is requested.

Stream 0: Max resolution - 1920x1080, fixed, cannot be configured for lower resolutions

Stream 1: 1920x1080, can use lower resolutions

Stream 2: 1280 x 720, can use lower resolutions

Stream 3: 720 x 576, used for Axis Camera Application Platform, can use lower resolutions

These streams are used on a first-come-first-served basis. Examples of using a stream are:

•Live viewing in a web browser or other application

•While recording - continuous or motion triggered recording

•An event using images on the camera

•An installed application, such as Axis Video Motion Detection 2.1 will always use a stream, regardless of whether it is used or not.

The camera can deliver more than four simultaneous streams provided the configuration of any additional stream is identical to any of the four first streams. Identical configuration implies exactly the same resolution, frame rate, compression, video format, rotation etc. For more information see www.axis.com/techsup

54