AXIS P1346–E Network Camera

Troubleshooting

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2.If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process.

4.After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5.Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, possible causes and remedial actions

Problems setting the IP address

When using ARP/Ping

Try the installation again. The IP address must be set within two minutes after power has been

 

applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for

 

detailed instructions.

The product is located on a different subnet

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

The IP address is being used by another device

Possible IP address conflict with another device on the same subnet.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

If you receive: Reply from <IP address>: bytes=32; time=10...

this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

If you receive: Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the product.

The product cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

Certificate error when using IEEE 802.1X

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.

If the product and the client are on the same network, run AXIS IP Utility to locate the product. Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a fixed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 43.

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Axis Communications P1346-E user manual Symptoms, possible causes and remedial actions, Problems setting the IP address

P1346-E specifications

Axis Communications P1346-E is a high-performance network camera designed for outdoor surveillance applications. This device combines advanced technology with ease of use, ensuring reliable security monitoring in various environments. The P1346-E is part of Axis’s extensive line of IP cameras, recognized for their quality and innovation in the field of network video surveillance.

One of the standout features of the P1346-E is its 1/2.8 inch progressive scan CMOS sensor, which enables high-definition video capture at resolutions up to 1080p (1920x1080 pixels). This resolution not only provides exceptional image clarity but also allows for detailed identification of subjects, making it an optimal choice for critical surveillance areas.

The P1346-E incorporates Axis's Lightfinder technology, which enhances the camera's performance in low-light conditions. This innovative feature delivers color images in dim environments, enabling comprehensive monitoring even during nighttime or in poorly lit areas. Additionally, it supports Wide Dynamic Range (WDR) technology, which captures details in both bright and dark areas of the scene. This is particularly beneficial in challenging lighting situations, such as entrances with powerful glare or areas transitioning between light and shadow.

Another notable aspect of the P1346-E is its weather-resistant design, rated IP66, meaning it can withstand harsh weather conditions, including rain, snow, and dust. This ruggedness makes it suitable for outdoor deployment in a variety of climates. The camera is also equipped with an integrated heater, ensuring functionality in extreme cold temperatures.

In terms of connectivity, the P1346-E supports Power over Ethernet (PoE), simplifying installations by allowing power and data transmission through a single cable. This feature enhances flexibility in camera placement and reduces installation costs. Moreover, the camera supports dual stream capabilities, allowing different video compression formats for various applications, such as H.264 and Motion JPEG.

The P1346-E is also equipped with intelligent analytics capabilities, such as motion detection and audio detection, which can trigger alerts or notifications. This adds an additional layer of security, enabling proactive monitoring of monitored areas.

In summary, the Axis Communications P1346-E is a sophisticated outdoor surveillance solution combining high-definition video quality, advanced imaging technologies, rugged design, and flexible deployment options. With its array of features, it provides reliable security solutions for various applications, from urban surveillance to critical infrastructure monitoring.