AXIS P3354 Network Camera

Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

To upgrade, follow these instructions:

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the product’s web pages.

3.Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

Emergency Recovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

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Axis Communications P3354 Troubleshooting, Checking the Firmware, Upgrading the Firmware, Emergency Recovery Procedure

P3354 specifications

Axis Communications P3354 is a high-performance network camera designed to meet the demands of modern security and surveillance applications. Engineered with advanced imaging technologies, this camera offers exceptional video quality, reliability, and versatility for various environments.

One of the key features of the P3354 is its high-resolution video capabilities. With a 2 MP sensor, the camera delivers crisp images at resolutions up to 1080p. This ensures clear and detailed video footage, making it suitable for identifying faces or reading license plates in security-critical applications. The camera supports multiple streaming formats, allowing users to select the appropriate compression and resolution for their specific needs.

The P3354 is built with Axis’ proprietary Wide Dynamic Range (WDR) technology, which enhances image quality in challenging lighting conditions. This is particularly useful in outdoor settings where there can be a significant contrast between light and dark areas. The camera can capture details in both bright highlights and dark shadows, ensuring comprehensive coverage of a scene.

Additionally, the P3354 features Lightfinder technology, which is designed to optimize performance in low-light environments. This innovative technology utilizes a sensitivity-enhancing mechanism that allows the camera to produce color images even in very low light, making it an ideal solution for nighttime security.

The camera's robust design is built to withstand environmental challenges. It comes with an IP66 rating, ensuring that it is dust-tight and can withstand heavy rain, making it suitable for both indoor and outdoor use. The P3354 is also equipped with a tamper-resistant casing to deter vandalism and unauthorized access.

Axis’ application platform enables users to integrate the P3354 with various video management systems and smart analytics features. The camera supports features such as motion detection, audio detection, and tampering alarm, ensuring proactive security monitoring.

Installation and configuration are user-friendly, thanks to the camera's Power over Ethernet (PoE) capability, which simplifies wiring requirements. The P3354 can be easily mounted on walls or ceilings, providing flexible placement options to meet surveillance needs.

In summary, the Axis Communications P3354 is a versatile network camera that combines high-resolution imaging, advanced technologies like WDR and Lightfinder, along with a durable design suited for various environmental conditions. With these features, the P3354 stands as a reliable choice for comprehensive surveillance and security applications.