Video cannot be recorded

AXIS P3384–VE Fixed Dome

Troubleshooting

SD card cannot be mounted

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

Page 63

Image 63

Axis Communications P3384VE user manual Video cannot be recorded

Contents

Axis P3384-VE Fixed Dome Intellectual Property Rights About this DocumentLegal Considerations Liability Learn More Support Axis P3384-VE Fixed Dome Table of Contents Connectors Performance Considerations Advanced Reset to Factory Default Settings Hardware Overview Connectors and Buttons Color Indication LED Indicators Set the Root Password Access the ProductAccess from a Browser Access from the Internet Click Use Https Set Power Line FrequencyLive View Controls on the Live View To show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual Trigger AMC Audio Controls PTZ Controls Axis P3384-VE Fixed Dome How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video Stream Java applet supports simplex audio with G.711 encoding Access Audio Streams Basic Setup Set Up the Product Image Click Save to apply the new settingsVideo and Audio Video Stream Mjpeg Stream Profiles White Balance Camera SettingsLightfinder Mode Image Appearance Set Shutter to Exposure SettingsIris adjustment Shutter & Gain Go to Video & Audio View Area Select an Aspect ratio and a Video stream resolutionView Area Overlay Privacy Mask Overlay ImageGo to Video & Audio Overlay Image Audio Modes Audio SettingsWhen satisfied, click Enable iris to enable the iris Focus & Zoom Audio Input Audio Output Audio Clips Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer Settings For more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output Buttons Advanced Preset PositionsPTZ Pan Tilt Zoom Guard Tour Control Queue Operator Same as administrator but with lower priority Go to Detectors Camera Tampering DetectorsCamera Tampering Motion Detection Motion Detection Parameters Set Up Motion Detection Windows Go to Detectors Audio Detection Audio Detection Application Licenses Install ApplicationGo to Setup Applications Applications Axis P3384-VE Fixed Dome For more information, see the online help Set Up Action RulesEvents Go to Events Action Rules and click Add Triggers DetectorsHardware Actions Recipient Use with action Add RecipientsRecipient Types Go to Events Recipients and click Add Go to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create Schedules Axis P3384-VE Fixed Dome Go to Recordings List RecordingsFind Recordings Play Recording Recording List Export Video Clip Go to Recordings Continuous Continuous Recording Languages IP Address Filter System OptionsSecurity Users Ieee CertificatesCA Certificate Certificates Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & Time Network Basic TCP/IP Settings Axis Video Hosting System Avhs Axis Internet Dynamic DNS ServiceLinux/Unix syntax Linux/Unix example Host Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP Configuration NAT traversal port mapping for IPv4 Https Socks QoS Quality of Service Bonjour StorageUPnPTM RTP/H.264 To add a network share Network ShareMount and Unmount SD Card Format SD Card Port Status MaintenancePorts & Devices Ports Logs & Reports SupportSupport Overview System Overview Reset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Firmware To upgrade the product’s firmware Product cannot be accessed from a browser Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP address Product is accessible locally but not externally Problems with streaming H.264Basic Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Setup Video & Audio Camera Settings Video cannot be recorded Technical Specifications Supported Function/group Specifications Network SecurityInstallation Maintenance Dimensions Function/group Specifications General CasingPower Connectors Function Pin Specifications Connectors Performance Considerations Audio InputAudio Output M3.11