4 Troubleshooting
SYMPTOMS
The door will not open and no red LED lights up.
The door opens and closes constantly.
The door will not close the.
Red LED off.
It rains and the sensor detects for no apparent reason.
In airlock vestibules, the sensor sees the opposite door.
In airlock vestibules, the sensor sees the movement of the door leaves, despite of an increased immunity.
In metallic environments, the sensor detects objects outside its detection field.
The sensor will not unlock when access code is entered.
PROBABLE CAUSE
The sensor power is off.
The door control is set to level 3.
The sensor “sees” the door moving
When closing the door creates vibrations picked up by the sensor.
On Off switch at door control in wrong position or is faulty.
Improper output configuration on the sensor.
The sensor detects the motion of the raindrops.
Batteries in the remote control are weak or installed improperly.
Remote control improperly pointed.
CORRECTIVE ACTION
Check the wiring and power supply.
Set door control to automatic mode (level 1).
Increase the tilt angle and/or reduce the sensitivity and/or increase the immunity.
Ensure the sensor is correctly fixed. Switch to unidirectional mode. Increase the immunity.
Reduce the sensitivity.
Check to insure
Check the output configuration setting on each sensor connected to the door operator.
Use the ERA accessory.
Switch to unidirectional mode (without MTF) and increase the immunity.
Increase immunity.
Make sure the antenna for the narrow sensing field is used.
Increase immunity.
Check the batteries insertion.
Change the batteries.
Point the remote control toward the sensor.
5 Accessories (sold individually)
PN: 10ECA
For mounting into the ceiling, use the ECA embedding accessory.
PN: 10EMB
Bracket for mounting on the top of the door header.
PN: 10ERA |
Rain protection accessory. |
6 | Company Contact |
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| Do not leave problems unresolved. If a satisfactory solution cannot be achieved after troubleshooting a | |
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| problem, please call BEA, Inc. If you must wait for the following workday to call BEA, leave the door | |
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| inoperable until satisfactory repairs can be made. Never sacrifice the safe operation of the automatic door | |
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| or gate for an incomplete solution. |
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| The following numbers can be called 24 hours a day, 7 days a week. For more information, visit www.beasensors.com. | |
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| West: | |
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| US and Canada: | Canada: |
75.5185.04 20070727 |
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| Page 8 of 8 | ||
