5. WARRANTY
§ 1 WARRANTY CARD
To be protected by this warranty, the buyer must complete and return the enclosed warranty card (signed/stamped by retail dealer) within 14 days of the date of purchase to BEHRINGER INTERNATIONAL (address see § 3). Failure to return the card in due time (date as per postmark) will void any extended warranty claims.
§2 WARRANTY
1.BEHRINGER INTERNATIONAL warrants the mechanical and electronic components of this product to be free of defects in material and workmanship for a period of one (1) year from the original date of purchase, in accordance with the warranty regulations described below. If any defects occur within the specified warranty period that are not caused by normal wear or inappropriate use, BEHRINGER INTERNATIONAL shall, at its sole discretion, either repair or replace the product.
2.If the warranty claim proves to be justified, the product will be returned freight prepaid by BEHRINGER INTERNATIONAL within Germany. Outside of Germany, the product will be returned at the buyer’s expense.
3.Warranty claims other than those indicated above are expressly excluded.
§3 RETURN AUTHORIZATION NUMBER
1.To obtain warranty service, the buyer must call BEHRINGER INTERNATIONAL during normal business hours BEFORE returning the product (Tel.: +49 (0) 21 54 / 92 06 66). All inquiries must be accompanied by a description of the problem. BEHRINGER INTERNATIONAL will then issue a return authorization number.
2.The product must be returned in its original shipping carton, together with the return authorization number, to the following address:
BEHRINGER INTERNATIONAL GmbH
Service Department
47877
Germany
3.Shipments without freight prepaid will not be accepted.
§4 WARRANTY REGULATIONS
1.Warranty services will be furnished only if the product is accompanied by an original retail dealer’s invoice. Any product deemed eligible for repair or replacement by BEHRINGER INTERNATIONAL under the terms of this warranty will be repaired or replaced within 30 days of receipt of the product at BEHRINGER INTERNATIONAL.
2.If the product needs to be modified or adapted in order to comply with applicable technical or safety standards on a national or local level, in any country which is not the country for which the product was originally developed and manufactured, this modification/ adaptation shall not be considered a defect in materials or
workmanship. The warranty does not cover any such modification/adaptation, irrespective of whether it was carried out properly or not. Under the terms of this warranty, BEHRINGER INTERNATIONAL shall not be held responsible for any cost resulting from such a modification/adaptation.
3.Free inspections, maintenance/repair work and replacement of parts are expressly excluded from this warranty, in particular if caused by inappropriate use. Likewise, the warranty does not cover defects of expendable parts caused by normal wear of the product. Expendable parts are typically faders, potentiometers, switches and similar components.
4.Damages/defects caused by the following conditions are not covered by this warranty:
smisuse, neglect or failure to operate the unit in compliance with the instructions given in the user or service manuals.
sconnection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in the country where the product is used.
sdamages/defects that are caused by force majeure or by any other condition beyond the control of BEHRINGER INTERNATIONAL.
5.Any repair carried out by unauthorized personnel will void the warranty.
6.Products which do not meet the terms of this warranty will be repaired exclusively at the buyer’s expense. BEHRINGER INTERNATIONAL will inform the buyer of any such circumstance. If the buyer fails to submit a written repair order within 4 weeks after notification, BEHRINGER INTERNATIONAL will return the unit C.O.D. with a separate invoice for freight and packing. Such cost will also be invoiced separately when the buyer has sent in a written repair order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer (customer of retail dealer) and is not transferable to anyone who may subsequently purchase this product. No other person (retail dealer, etc.) shall be entitled to give any warranty promise on behalf of
BEHRINGER INTERNATIONAL.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER INTERNATIONAL to provide proper warranty service shall not entitle the buyer to claim (consequential) damages. In no event shall the liability of BEHRINGER INTERNATIONAL exceed the invoiced value of the product.
§ 7 OTHER WARRANTY RIGHTS
This warranty does not exclude or limit the buyer’s statutory rights provided by national law, in particular, any such rights against the seller that arise from a legally effective purchase contract.
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The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER and
ALL RIGHTS RESERVED © 2000 BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER Spezielle Studiotechnik GmbH,
Tel. +49 (0) 21 54 / 92 06 - 0, Fax +49 (0) 21 54 / 92 06 - 30
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