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| Complaint | Possible Reason | Solution |
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| The fridge is running | The refrigerator is adjusted to a very cold degree. | Adjust the refrigerator temperature to a warmer degree and wait |
| frequently or for a long |
| until the temperature is achieved. |
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| Clean or replace the seal. The fractures on the door seal cause | |
| time. | Door seal of the fridge or freezer may be soiled, | |
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| worn out, broken or not properly seated. | the refrigerator to run for a longer time in order to maintain the |
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| current temperature. |
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| Having very low |
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| temperatures |
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| Freezer temperature is very low | The freezer temperature is adjusted to a very cold | Adjust the freezer temperature to a warmer degree and |
| while the fridge temperature is | ||
| sufficient. | degree. | wait until the temperature is achieved. |
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| Fridge temperature is very low | The fridge temperature is adjusted to a very | Adjust the fridge temperature to a warmer degree. |
| while the freezer temperature is | cold degree. |
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| sufficient. |
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| Food kept in the drawers freeze. | The fridge temperature is adjusted to a very | Adjust the fridge temperature to a warmer degree. |
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| cold degree. | |
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| Meat kept in the 0ºC | Meat should be kept just below the freezing point | Formation of ice crystals is normal because of the humidity in |
| compartment freezes. | of water to have them retain their freshness for a | the meat. |
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| long time. |
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| Having very high |
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| temperatures. |
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| Temperature in the fridge or | The fridge temperature is adjusted to a very | Change the temperature of the fridge or freezer until the fridge |
| freezer is very high. | high degree. | or freezer temperature reaches to a sufficient level. |
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| The fridge temperature is adjusted to a very high degree. Fridge | Change the temperature of the fridge or freezer until the fridge |
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| adjustment has an effect on the temperature of the freezer. | or freezer temperature reaches to a sufficient level. |
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| Doors might have been opened frequently or left | Warm air rushes into the fridge or freezer when the doors are |
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| ajar for a long time. | opened. Open the doors less frequently. |
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| The door might be left ajar. | Close the door completely. |
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| Large amounts of hot food might have been put | Wait until the fridge or freezer reaches the desired temperature. |
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| in the refrigerator recently. |
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| The refrigerator might have been plugged in | Cooling down of the refrigerator completely takes time because |
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| recently. | of the size. |
| Fridge temperature is very high | The fridge temperature is adjusted to a very cold | Adjust the fridge to a warmer temperature. |
| while the freezer temperature is | ||
| at sufficient level. | degree. |
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| Complaint | Possible Reason | Solution | |
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| Noise |
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| The operation noise increases | Storage capacities of today's Frost Free refrigerators | It is normal and not a fault. | |
| when the refrigerator is running. | have been increased and they can work under lower | ||
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| temperatures. |
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| Vibrations or noise. | The floor is not even or it is weak. The refrigerator | Make sure that the floor is level, strong and capable to | |
| rocks when moved slowly. | carry the refrigerator. | ||
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| The objects placed on top of the refrigerator rock. | Remove the objects. | |
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| Water/condensation/ice in |
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| the refrigerator. |
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| Hot and humid weather increases icing and | It is normal and not a fault. | |
29 | Condensation on the inner walls | condensation. | ||
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of refrigerator. |
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| Make sure doors close fully. | ||
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| The doors are ajar. | ||
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| Doors might have been opened very frequently | Open the door less frequently. | |
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| or they might have been left open for along time. |
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| Water/condensation/ice on |
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| the outside of the refrigerator. |
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| Humidity occurs on the outside | The weather may be humid. | This is quite normal in humid weather. When the humidity is | |
| of the refrigerator or between | |||
| the doors. |
| less, condensation will disappear. | |
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| Inside of the refrigerator should be cleaned. | Clean the inside of the refrigerator with a sponge, warm water | |
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| or carbonated water. | |
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| There might be food with pungent odor inside the | Pack the food. | |
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| refrigerator. |
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| Some containers or packaging materials might be | Use a different container or different brand packaging material. | |
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| causing the smell. | ||
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